Front Desk Agent

Job Description

Job Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation:

$16 hourly

• Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
• Operate hotel switchboard, take calls and provide information and transfer calls
• Take reservations in person, via email, or over the phone, including group bookings.
• Provide guests with information about hotel amenities, dining, and travel directions.
• Handle guest check-ins, check-outs, and payment processing with accuracy.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strong customer service skills with a guest-focused approach.
• Availability to work flexible schedules, including weekends and holidays.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Experience in hospitality or customer service is preferred but not required.

At Everhome Suites Yuma, our goal is simple: create a welcoming environment where guests feel at home, and team members feel valued. We believe great hospitality starts with great people, strong relationships, and a culture of teamwork, accountability, and pride in what we do. If you’re looking for an opportunity to grow, make an impact, and be part of a team building something great in Yuma, we’d love to meet you.