Customer Service Representative

Job Description

Job Description

Customer Service Team Member – Afternoon/Closer Join the Quality Car Wash Team!

Are you someone who brings a positive attitude to work and enjoys making someone's day a little better?

At Quality Car Wash , we're looking for energetic, friendly and dependable people who enjoy working with customers, staying busy and being part of a team. If you're looking for more than just a job and want to work in a positive, fast-paced environment, we'd love to meet you!

We're Hiring Afternoon & Closing Team Members

Our Cutlerville location closes at 9:00 PM , and we're looking for team members who can work afternoon and evening shifts and help us finish the day strong.

This is a great opportunity for someone who enjoys a busy afternoon/evening schedule and likes having a variety of things to do throughout their shift.

What We Offer

• Starting pay: $14.00/hour – pay can flex based on experience 
• $2.00/hour attendance incentive for being on time and maintaining reliable attendance 
• Free car washes for full-time and part-time team members 
• $25 monthly gift card for part-time team members 
• $50 monthly gift card for full-time team members 
• Medical insurance for full-time team members working 31+ hours per week  
• Dental insurance 
• Vision insurance 
• 401(k) with company match 
• Accident and life insurance 

What You'll Do

As a Quality Customer Service Team Member, you'll help make sure every guest has a great experience from the moment they arrive.

Your responsibilities will include:

• Welcome and engage with our guests 
• Promptly and accurately process guest orders 
• Promote and sell car wash services and convenience store items 
• Help maintain the store, car wash and surrounding grounds 
• Keep the location clean, organized and ready for our guests 
• Stay active and productive throughout your shift 
• Work together with your team to provide an excellent guest experience 
• Help create a positive, team-oriented and family-friendly environment 

We're Looking For Someone Who

• Enjoys interacting with people and providing great customer service 
• Goes the extra mile to exceed guest expectations 
• Is friendly, positive and energetic 
• Takes pride in keeping things clean and organized 
• Enjoys staying busy and getting things done 
• Is dependable and arrives ready to work 
• Works well as part of a team 
• Is comfortable working afternoon and evening hours 

College Students – We Want to Work With You!

Are you a college student looking for a job that can work around your class schedule?

Let us know what you're looking for! We may have flexible scheduling options for the right person. If you have specific days you're available or need certain days off, we'll do our best to work with your schedule.

Why Quality Car Wash?

At Quality Car Wash, we're committed to delivering the ultimate car wash experience to every guest.

Our locations feature an attractive, iconic design, self-loading conveyor belts and a bright, open wash tunnel. We use environmentally friendly yet powerful detergents and state-of-the-art vacuum systems to give our guests a car wash experience that's different from the ordinary.

You'll be part of the team that makes that experience happen.

If you're friendly, dependable, enjoy working with people and like staying busy, come be part of the Quality Car Wash team!

We are a drug-free company. Team members must be able to perform essential job functions in a consistent state of alertness and in a safe manner.

Must be at least 18 years of age.

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