Front Desk Coordinator

Job Description

Job Description

We have a full-time opening for a front desk coordinator in pediatric dental office.

Job responsibilities include greeting patients, handling the phones, managing scheduling/appointments and providing information about services. You will also be working with some billing duties to include verification of benefits, doing statements, submitting claims, explanation of charges to patients, etc. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone appointments
• Inform patients about payment methods and verify their insurance benefits
• Provide information about our services, treatment plans, etc.
• Maintain updated stats and reports
• Interact with vendors and other community businesses
• social media postings
• Giving our patients the "WOW" experience

Skills

• Work experience must be related to the dental field
• Experience with dental scheduling software
• Excellent communication and organizational skills
• Experience related to dental billing and ADA codes

Characteristics

• You thrive in a fast-paced environment where multi-tasking is a must
• You have a business mind and work well with numbers and stats
• You are extremely capable around sales and patient education
• You are detail-oriented and self-directed
• You love to learn new things and you are a great problem-solver
• You love the idea of a natural approach to health and wellness
• You know the importance of setting goals and reaching them
• You are naturally enthusiastic with a glass-half-full attitude
• Your work ethic is impeccable and positive