Front Desk Coordinator

Joyful Smiles Pediatric Dentistry

Job Description

We have a full-time opening for a front desk coordinator in pediatric dental office.

Job responsibilities include greeting patients, handling the phones, managing scheduling/appointments and providing information about services. You will also be working with some billing duties to include verification of benefits, doing statements, submitting claims, explanation of charges to patients, etc. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role.

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone appointments
Inform patients about payment methods and verify their insurance benefits
Provide information about our services, treatment plans, etc.
Maintain updated stats and reports
Interact with vendors and other community businesses
social media postings
Giving our patients the "WOW" experience

Skills

Work experience must be related to the dental field
Experience with dental scheduling software
Excellent communication and organizational skills
Experience related to dental billing and ADA codes

Characteristics

You thrive in a fast-paced environment where multi-tasking is a must
You have a business mind and work well with numbers and stats
You are extremely capable around sales and patient education
You are detail-oriented and self-directed
You love to learn new things and you are a great problem-solver
You love the idea of a natural approach to health and wellness
You know the importance of setting goals and reaching them
You are naturally enthusiastic with a glass-half-full attitude
Your work ethic is impeccable and positive

Apply

Vacancy posted 22 days ago

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