Branch Manager

Primary Office Location: 8800 J M Keynes Dr., Charlotte, North Carolina, 28262. Position Overview This position is primarily responsible for the overall sales and operations management of the branch. The incumbent directs sales management for the branch, focusing on the origination and expansion of new to‑bank customers and the performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities while adhering to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities Generates high‑value customer relationships through sales leads and outbound calling to establish new customers and retain and expand existing relationships. Acts as an active member of the community. Executes and coaches sales strategies to achieve financial goals. Incorporates FNB digital products and services into customer interactions. Inputs and maintains effective data quality for all referrals, customers, and applicants using approved branch technology. Manages and coaches the branch team and facility to ensure operations align with FNB standards. Conducts daily sales meetings, handles all HR responsibilities, and participates in ongoing education for self and team, leading sales camps as directed by the Market Manager. Ensures branch meets quality standards through team coaching and operations integrity, including audit, compliance, security, and operational requirements. Assigns team operational responsibilities and performs various duties according to established policies and procedures. Performs other related duties and projects as assigned. Serves as a risk manager for the business, understanding, reporting, responding to, managing, and monitoring risks encountered daily per F.N.B. Corporation’s risk management program. Minimum Level of Education High School or GED. Minimum Years of Job‑Related Experience 3 years. Skills Required Excellent management skills. Excellent communication skills, both written and verbal. Excellent organizational, analytical, and interpersonal skills. Excellent customer service skills. Proficiency with personal computer and job‑related software: MS Word (Basic), MS Excel (Intermediate), MS PowerPoint (Basic). BA or BS preferred; experience in a related position. Knowledge of banking audit policies and procedures preferred. Licensures/Certifications Nationwide Mortgage Licensing System and Registry Identifier preferred; required by position. Physical Requirements or Work Conditions N/A. Equal Employment Opportunity (EEO) It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB also employs and advances all persons regardless of disability or veteran status, basing employment decisions only on valid job requirements. FNB provides a discrimination and harassment free workplace and does not sponsor employment‑based visas for this position; only candidates legally authorized to work in the U.S. will be considered. #J-18808-Ljbffr First National Bank Of Pennsylvania