FUEL CENTER/DEPT LEADER

Job Description

Manage all aspects of the Fuel Center which includes maximizing sales, enhancing margin, controlling expenses, compliance documentation, and reducing shrink within the section. Direct and supervise all functions, duties and activities for the Fuel department. Support the day-to-day functions of the Fuel operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

- Deliver excellent customer service; respond to customer requests, comments, or complaints
- Maintain compliance with all corporate and divisional merchandising, operational standards/requirements, including recovery, fixture usage/maintenance, signing, ticketing/tagging, and safety
- Perform cashier functions; including opening/closing register, ringing sales, completing tender transactions, making money drops
- Train new Fuel Center associates
- Order merchandise and supplies for the department; control department inventory levels
- Review daily sales and scan audits
- Assist in the inventory process
- Oversee fuel delivery and documentation of fuel inventory
- Maintain compliance with the shrink control guidelines related to inventory, pricing, theft, merchandising and paperwork
- Monitor customer service skills of kiosk clerks and provide guidance as needed
- Verify kiosk sanitation standards are met
- Verify safety standards are being met and that safety equipment is available and in working order
- Clean up spills; complete fuel spill report
- Perform fuel surveys daily
- Maintain knowledge of emergency phone numbers and procedures
- Verify store is following provided pricing strategy
- Coach and develop associates on the performance of their duties; participate in performance reviews and provide feedback
- Adhere to all local, state and federal laws, and company guidelines
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum
- 6 months of related experience
- Familiarity with industry/technical terms and processes
- Exceptional customer service skills
- Ability to work in a fast-paced environment
- Basic math skills (i.e., counting, addition, and subtraction)
- Strong attention to detail


Desired
- Any leadership experience

About Us

Based in Colorado, City Market merged with The Kroger Company in 1983. Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our City Market family!

What you'll receive from us:


The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !

About the Team

Jobs at City Market: Thefinal rate of pay is determined at store level based on prior equivalent work experience.


To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.


Below is a list of some of the benefits we offer our associates.

Health & Well-being Benefits:

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Potentially bonus eligible, depending on varying criteria by location and based upon annual store performance
• Associate discount

Growth and Development Benefits:

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!