CASE MANAGEMENT SPECIALIST - AGING & LONG TERM CARE

Case Management Specialist

Kitsap County is seeking two Case Management Specialists to fill a critical role in supporting older adults, caregivers, and functionally impaired individuals. This position plays a vital role in ensuring access to essential services through programs such as Medicaid Alternative Care, Tailored Supports for Older Adults, and Family Caregiver, directly impacting the well-being and independence of vulnerable community members and supporting unpaid family caregivers.

This is a great opportunity to advance your career in human services while contributing to meaningful, community-centered outcomes. You will be at the forefront of coordinating care, guiding program compliance, and supporting a team dedicated to delivering high-quality services. This role blends leadership, program oversight, and hands-on case management, offering both strategic influence and day-to-day impact.

You will serve as a key resource for staff and partners, helping ensure smooth program operations and high-quality service delivery. This role is ideal for a skilled professional looking to deepen their expertise while making a measurable impact in the community.

As the Case Management Professional, you will:

• Ensure the completion and accuracy of client files, documenting all case management activities in coordination with clients, families, service providers, and state and local agencies.
• Conduct comprehensive screenings and assessments and develop individualized care plans that identify client strengths, needs, and available support systems.
• Coordinate access to services by providing referrals and collaborating with interdisciplinary teams to ensure effective and appropriate service delivery.
• Manage client eligibility processes, including screening for program qualification and tracking presumptive eligibility status.
• Monitor program reports and track completion of new and ongoing case management tasks to ensure compliance with established deadlines.
• Generate and review data reports for multiple programs as requested to support program operations and oversight.
• Provide consultation and problem-solving support to staff as needed, particularly when the supervisor is unavailable.

What you bring:

Educational/Professional Experience

• Bachelor's degree from a college or university accredited by an agency recognized by the U.S. Department of Education in social work, Human Services, Psychology, or a related field AND two years of paid, on-the-job social service experience. OR
• A general bachelor's degree from a college or university accredited by an agency recognized by the U.S. Department of Education AND four years of paid, on-the-job social service experience.

Technical/Industry Background:

• Proficiency with state and federal program regulations affecting adults with functional impairments.
• Skilled in using assessment tools, care planning software, and maintaining accurate client documentation.

Specialized Expertise:

• Knowledge of local social services, healthcare systems, and community resources.
• Expertise in crisis intervention, discharge planning, and caregiver support strategies.

Communication/Interpersonal Skills:

• Strong interpersonal skills to engage with clients, families, and community partners.
• Excellent written and verbal communication for assessments, reports, and community presentations.

Additional Preferred Qualifications:

• Masters Degree in behavioral or health science
• Experience working with diverse populations and vulnerable adults.
• Demonstrated ability to provide innovative solutions in complex service coordination scenarios.

This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills.

This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA).

This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions.

Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.

This recruitment is being used to fill an existing open position and may be used to fill future openings across all Aging divisions for up to six (6) months.

Work hours for this position are typically Monday – Friday, 8 a.m. – 4:30 p.m.

The successful incumbent must meet the driving requirements of this position and comply with the Kitsap County Vehicle Use Policy. The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2: Driver operates a personal vehicle as an essential function for official County business.

Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license.

The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: (Download PDF reader)