Beauty Account Coordinator - Clinique

Be part of an amazing story Job Overview Macy's is more than just a store. We are a story that has captured the hearts and minds of America for more than 160 years. It is a story of innovation, tradition, inspiring stores, irresistible products, the Macy's 4th of July Fireworks, and the Thanksgiving Day Parade. We have been part of countless memorable moments and milestones. These stories make this such a special place to work. Responsibilities Analyze business results (store, category, brand, product, etc.) to identify and highlight sales‑driving opportunities to achieve goals. Communicate clear, concise priorities, strategies, and direction to Division and store teams using written, in‑person, and virtual methods as needed. Collaborate with Regional Merchandise Execution, Beauty Field Directors, and Store partners to actively support growth in stores. Lead and participate in event execution, covering corporate, promotional, vendor launch events, and virtual events. Take the lead on local event strategy, planning, and execution; collaborate with store and division partners; conduct post‑event analysis. Prepare for, participate in, and follow up on store visits and pre‑season planning meetings. Partner with stores for in‑person and/or virtual visits to support store growth. Develop collaborative relationships with vendors and effectively communicate priorities and needs. Direct, observe, and assess consistent execution based on national guidelines and standards (planograms, fixture placement, visual/collateral). Collaborate with corporate and store partners to ensure alignment with national guidelines. Identify opportunities and own solutions for corrective action. Visit competitors, observe and evaluate competitive opportunities, and communicate findings to central and regional teams. Be a change agent; encourage self and others to challenge the status quo with forward‑thinking strategies. Demonstrate and drive excellent service and selling by reinforcing a customer‑centric culture among Beauty Advisors. Work closely with Beauty Managers of Sales & Customer Service and Counter Managers to set coaching priorities for the department. Focus leaders on customer acquisition through clientelling using MyClient to enhance client relationships and loyalty. Support leaders in training store colleagues, reinforce and monitor colleague engagement, and ensure completion of education requirements and learning objectives. Support vendor partnerships and align with corporate teams to ensure all product training is relevant and aimed at educating store teams on improving selling techniques. Recognize store team performance during visits; reinforce and support department objectives by linking brand success with overall growth of the Beauty department. Support the onboarding of new Beauty Leaders and Beauty Advisors. Support Store Leadership in hiring and recruiting Beauty team members at the assigned brand. Maintain regular and dependable attendance and punctuality. Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities. Additional duties may be assigned. Skills You Will Need Sales Analysis: Proficient in analyzing business results at various levels (store, category, brand, product) to identify and highlight sales‑driving opportunities. Effective Communication: Strong communication skills to convey clear and concise priorities, strategies, and direction to Division and store teams; ability to use written, in‑person, and virtual methods as needed. Collaboration and Relationship Building: Excellent collaboration skills to work effectively with Regional Merchandise Execution, Beauty Field Directors, and Store partners; ability to develop collaborative relationships with vendors. Event Planning and Execution: Demonstrated ability to lead and participate in event execution (corporate, promotional, vendor launch, virtual). Strong organizational skills for local event strategy, planning, execution, and post‑event analysis. Leadership and Coaching: Leadership skills to empower Beauty associates, encourage continuous learning, and drive multi‑brand selling across the floor; ability to work closely with Beauty Managers and Counter Managers to set coaching priorities and recognize performance. Qualifications Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3–5 years of management experience in a retail store, preferably in beauty. Effective written and verbal communication skills; ability to draft reports and other communications, present to management and internal and external business partners, and interpret technical documents. Numerical proficiency: ability to add, subtract, multiply, and divide all units of measure, compute rate, ratio, and percent, and interpret bar graphs. Physical requirements: heavy lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 30 lbs, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Travel required: 50%. Benefits Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Merchandise discounts Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings at Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more (eligibility requirements may apply based on location, job level, classification, and length of employment). Additional benefit details are available at macysJOBS.com. About Us This is a great time to join Macy's! Whether you are helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story – apply today! Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. #J-18808-Ljbffr Macy's