Senior Director, Consumer/Caregiver US Marketing - (Alzheimer's Disease Psychosis)
$214.61k - $260.05kBristol Myers Squibb
At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. Summary: Bristol Myers Squibb is building a leading Neuroscience franchise focused on addressing areas of significant unmet need across serious neuropsychiatric and neurodegenerative diseases. We are seeking an experienced, insight-driven consumer marketing leader to build and lead the caregiver and consumer marketing launch strategy for Alzheimer's Disease Psychosis (ADP), a foundational asset establishing BMS's presence in the Alzheimer's Disease therapeutic area. Unlike traditional consumer marketing roles, this position requires deep empathy for a highly vulnerable patient and caregiver population, strategic judgment in a new and emotionally complex disease area for BMS, and the ability to build a caregiver engagement model largely from the ground up. Caregivers are critical and often serve as decision-makers in this population, spanning both family/at-home caregivers and professional caregivers across long-term care settings. This is a highly cross-functional, build-from-the-ground-up role. The Senior Director will translate the brand's overarching strategic imperatives into caregiver-facing strategy, campaigns, and content, while building and leading the Consumer & Caregiver Marketing team ahead of launch. This role will support the investigational indication (Alzheimer's Disease Psychosis – ADP), which is currently under development and has not yet been approved by the FDA. Responsibilities:
- Define and lead the US caregiver/consumer marketing strategy for KarXT in ADP, ensuring the work is insight-driven, disease-appropriate, and aligned to the brand's overall commercialization strategy and objectives.
- Lead development and execution of unbranded and branded caregiver campaigns that build awareness and understanding of Alzheimer's-related behavioral symptoms, and support caregivers in recognizing changes and engaging with care teams earlier.
- Own caregiver segmentation and message/concept development to ensure engagement strategies resonate across distinct caregiver populations and sites of care, including community and long-term care settings.
- Develop caregiver-facing tools, content, and channel strategy across digital, social, and traditional media, in partnership with Medical, Advocacy, and Corporate Affairs.
- Build caregiver-voice and programs that bring authentic caregiver perspective into BMS's external communications, partnering closely with Corporate Affairs and Global Patient Advocacy.
- Partner with Global Patient Advocacy to ensure a single, consistent caregiver engagement model across marketing- and advocacy-led initiatives.
- Partner with HEOR and Corporate Affairs to translate caregiver-focused evidence and research into a compelling, patient/caregiver-centered narrative that supports consumer engagement and the brand's broader value story.
- Partner with HCP Marketing, Medical, Market Access, Customer Experience/Patient Support, and Field to ensure the caregiver experience is addressed end-to-end, from symptom recognition through diagnosis, treatment initiation, and ongoing management.
- Act as a strategic thought partner to the VP, Marketing Alzheimer's and brand leadership team, representing the caregiver perspective in strategic planning and resource-prioritization discussions.
- Build and lead the Consumer & Caregiver Marketing team and supporting agency roster, attracting and developing talent with the insight, judgment, and disease-state sensitivity required for this launch.
- Ensure all caregiver-facing content and campaigns are developed in full compliance with Medical, legal, and regulatory requirements, and reflect the emotional sensitivity required for this patient and caregiver population.
- Contribute to launch readiness updates and performance presentations to senior leadership, articulating caregiver strategy, investment rationale, and progress against brand priorities.
- Bachelor's degree required
- Minimum 10 plus years of experience in consumer, caregiver, or patient marketing, with brand or creative strategy accountability; prior launch experience strongly preferred
- Demonstrated experience in specialty, rare disease, CNS/neuroscience, or other high-complexity, high-emotion therapeutic areas
- Experience marketing to caregivers of cognitively impaired, aging, or otherwise vulnerable patient populations (e.g., Alzheimer's, dementia, or related neurodegenerative or behavioral health conditions) preferred
- Demonstrated ability to translate complex disease and mechanism-of-disease narratives into caregiver-accessible, emotionally resonant campaigns and tools
- Track record in unbranded disease-state campaign development alongside branded campaign execution, including message/concept testing and segmentation
- Proven ability to lead cross-enterprise, cross-functional initiatives with senior-level influence, particularly in partnership with Advocacy, Corporate Affairs, Medical, and Market Access
- Strong executive presence with the ability to communicate caregiver strategy, launch readiness, and investment recommendations to senior leadership teams
- Ability to rapidly adapt and execute plans in a fast-paced, ambiguous environment, including across multiple launch timing scenarios
- Willing to travel up to 25%
$152k - $210k
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