Loan Processor

Compass Pointe Loan Processor

Compass Pointe Consulting is seeking an experienced Loan Processor to support customers throughout the mortgage process. This individual will coordinate with borrowers, loan officers, sales teams, underwriters, and closing personnel to ensure loan files are complete, accurate, and processed on schedule. The Loan Processor will manage multiple loan files, collect required documentation, monitor outstanding items, and keep customers and internal partners informed throughout the process. This is an on-site position based in a mortgage office.

Primary Responsibilities:

• Manage residential mortgage files from application through closing
• Maintain regular communication with borrowers and internal business partners
• Collect, review, and record borrower and property documentation
• Set up loan files and order required items, including credit reports, employment verifications, deposit verifications, appraisals, and other exhibits
• Identify missing or incomplete documentation and follow up promptly
• Monitor submitted and pending loans to ensure deadlines are met
• Coordinate with loan officers, underwriters, sales teams, and closing personnel
• Prepare closing paperwork and verify loan files for accuracy and completeness
• Maintain accurate records and follow applicable lending and compliance procedures
• Provide responsive, professional customer service throughout the mortgage process

Qualifications:

• At least two years of mortgage loan-processing experience preferred
• Knowledge of real estate documentation, underwriting guidelines, compliance requirements, and mortgage procedures preferred
• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple loan files and competing deadlines
• Strong follow-through and problem-solving abilities
• Ability to handle confidential financial information professionally
• Comfortable working in a collaborative, fast-paced office environment