IA-DOM-DOIT-INTS4 Cloud/Platform/Systems Specialist

Short Description:
The Service Delivery Public Safety IT Team is seeking a
candidate for a critical cloud/platform/systems specialist to Support
senior resources.


Complete Description:
THIS IS AN ONSITE POSITION


US CITIZENS ONLY


Assignment will extend on 7/1/26. Additional background check requirements apply for Public Safety assignments. Due to the long-term nature of the assignment, DPS will require a Level 1 (L1) background check. To begin work, the contractor must first successfully complete the DOM DOIT background check and fingerprinting, as well as a DPS Level 2 (L2) background check. Continued employment after the start date is contingent upon the contractor successfully clearing the DPS L1 background check.


Note: Experience with Ansible would be handy; Experience related to AWS IAM functionality for controlling RBAC is needed. FIN OPS - strong understanding on how to estimate costs and delivery quickly needed.


The Service Delivery Public Safety IT Team is seeking a
candidate for a critical cloud/platform/systems specialist to Support
senior resources. Expectations include Leading infrastructure initiatives to
modernize IT infrastructure and operations to enhance efficiency, scalability,
and reliability across hybrid cloud environments. This role supports enterprise
modernization goals by providing support for modern approaches to hybrid-cloud
administrative and engineering practices to eliminate expensive and inefficient
legacy solutions, while improving operational efficiency, reducing manual
intervention, and enabling scalable infrastructure solutions.

5 or more years of experience required in the following
areas:

Designs, maintains, and optimizes hybrid platforms that bridge on-premises
infrastructure with AWS cloud services, aligning with the shift toward cloud-centric
operations:


- Designing and administering AWS environments (EC2, VPC, IAM, S3) to support
enterprise workloads.


- Creating hybrid workload patterns where identity, authentication, and
application services function seamlessly across cloud and on-premises systems.


- Migrating legacy systems to AWS, including developing modernization roadmaps
and workload readiness assessments.


- Documenting system architectures and producing AWS architecture diagrams
showing network topology, dependencies, and service interactions.

Provides senior-tier support for issues escalated from Service Desk,
Applications, Networking, or automation teams:


- Diagnosing complex AWS identity, network, or compute issues affecting
dependent applications.


- Documenting troubleshooting workflows, root causes, and long-term mitigation
strategies.


- Guiding teams through hybrid dependency failures such as directory sync
disruptions, routing conflicts, or misconfigured IAM policies.

Ensures platform resilience by monitoring, optimizing, and maintaining cloud
and on-prem compute, storage, networking, and identity components:


- Eliminate single points of failure in designs patterns


- Provide backup, recovery, and DR to meet all RTO/RPO requirements.


- Implementing performance dashboards covering compute utilization, storage
I/O, and network throughput across AWS and on-prem.


- Conducting root-cause analysis for performance issues and documenting
remediation steps.


- Identifying cost optimization opportunities through instance rightsizing,
storage tier adjustments, and lifecycle automation.


- Maintaining architecture diagrams, standards, IaC manifests, and operational
procedures in version-controlled environments.


- Preparing change impact statements for major infrastructure modifications.


- Creating release documentation for platform updates promoted through CI/CD
pipelines. Ensuring consistency across platform standards, enforcement rules,
and automation artifacts.

Works closely with automation specialist and other team members to ensure
infrastructure deployments follow consistent, automated, and auditable
patterns:


- Defining IaC patterns and collaborating on Terraform module designs.


- Documenting provisioning workflows, configuration standards, and parameter
usage for automated deployments.


- Supporting CI/CD infrastructure pipelines that promote test, staging, and
production environments through automated checks.


- Collaborate with engineering and application teams to optimize workloads for
hybrid cloud environments.


- Provide guidance on migration strategies, performance tuning, and cost
optimization for hybrid-cloud deployments.

Maintain comprehensive documentation for hybrid cloud architecture, operational
procedures, and automation workflows. Ensure documentation supports knowledge
transfer and compliance audits.

Supports organizational security and compliance goals by implementing and
documenting platform controls across cloud and on-prem environments.
Responsibilities include, but are not limited to:


- Enforcing AWS guardrails such as encryption, MFA, IAM role boundaries, and
network segmentation.


- Producing audit evidence packages (configuration exports, pipeline logs,
screenshots).


- Documenting platform hardening guidelines for compute, identity, and storage
systems.


- Creating policy interpretation guides to clarify required platform
configurations for other technical teams.


- Writing operational guides, onboarding materials, and "how-to" documentation
for AWS and hybrid operations.


- Delivering platform standards, architecture reference materials, and
annotated diagrams explaining system interactions.


- Producing executive-level briefings summarizing modernization progress and
platform initiatives.