Operations & Warehouse Coordinator

Ventrix Supply is a dynamic and rapidly expanding HVAC distribution company headquartered in Woburn, MA. We are an authorized TCL HVAC dealer in New England and support installers, contractors, and industry professionals with premium heating and cooling systems, dependable parts, and expert service. We are a young company still building our structure, culture, and team. If you thrive in a startup-like environment where you can take ownership, move fast, and grow with the company, this is your chance.

Position Summary

We are seeking a dependable and motivated Operations & Warehouse Coordinator to support both our warehouse and day-to-day business operations. This is a hands-on role that combines inventory management, shipping and receiving, warehouse organization, purchasing support, vendor coordination, logistics, and sales support activities.

The ideal candidate is comfortable performing physical warehouse tasks while also managing operational responsibilities and helping keep the business running smoothly.

Key Responsibilities

• Manage daily warehouse operations and maintain an organized, clean, and efficient facility.
• Physically load, unload, receive, inspect, move, and store incoming and outgoing shipments.
• Pick, pack, label, and prepare customer orders and project materials for shipment.
• Maintain accurate inventory records and perform inventory counts and reconciliations.
• Track purchase orders from issuance through delivery and coordinate with vendors regarding order status and shipments.
• Support inbound and outbound logistics and maintain receiving and shipping documentation.
• Manage the recycling and disposal of cardboard, packaging materials, pallets, and other warehouse waste, including coordinating with recycling and waste management vendors.
• Support sales and customer service activities by verifying inventory availability, coordinating order fulfillment, and communicating with vendors and business partners.
• Assist with purchasing, procurement coordination, and vendor management activities.
• Help improve warehouse organization, inventory control systems, and operational processes.
• Support general business operations through reporting, documentation, administrative tasks, and process improvements.
• Perform other warehouse, logistics, operational, and administrative duties as assigned.

Qualifications

• Legal authorization to work in the United States.
• Valid driver's license.
• Ability to regularly lift and move up to 70 pounds and perform physically demanding warehouse duties.
• Strong organizational skills and attention to detail.
• Reliable, responsible, and safety-conscious with a proactive work ethic.
• Comfortable using computers, smartphones, scanners, and inventory management systems.
• Good communication skills and the ability to work effectively with vendors, customers, and internal teams.
• Prior experience in warehouse operations, inventory management, logistics, purchasing, or wholesale distribution is preferred but not required.