General Manager - Tempo by Hilton New York Times Square

Exceptional Hospitality Starts with You

About the Opportunity:

We are seeking an accomplished General Manager to lead Tempo New York Times Square. This is an opportunity for a dynamic hospitality leader to drive operational excellence, financial performance, guest satisfaction, and team engagement at one of New York City’s most prominent destinations.

The General Manager will set the vision and culture for the property, develop and inspire a high-performing team, and deliver a consistent exceptional guest experience. This leader will partner closely with ownership and brand leadership to maximize the hotel’s performance and position Tempo as a leading lifestyle hotel in the New York market.

This is an opportunity to make a significant impact, leading people, driving results, and shaping the future of Tempo New York Times Square.

About the Property:

Tempo by Hilton New York Times Square is a modern lifestyle hotel located in the heart of Manhattan, steps from Times Square, Broadway, and some of New York City’s most iconic attractions. The property combines contemporary design, thoughtful amenities, and a wellness-focused guest experience with the energy of one of the world’s most dynamic neighborhoods.

With a strong emphasis on well-being, connection, and elevated hospitality, Tempo New York Times Square offers an exciting platform for a leader looking to make an impact in a high-profile, fast-paced urban market.

What are we looking for?

Basic Qualifications:

• Minimum of 3 years’ General Manager experience managing a property with minimum $30 million revenue and 400+ rooms.
• Experience managing owner relations and fostering positive partnerships.
• Strong financial acumen, with the ability to manage budgets and drive profitability.
• Demonstrated ability to build and grow market share, contributing to success in competitive markets.
• Proven track record of ramping up hotels to stabilization, with strategic focus on sustained growth and operational excellence.
• Adept at identifying opportunities for business expansion and driving long-term profitability in the hospitality industry.
• Strong NYC union experience, given the labor environment and the importance of maintaining productive relationships while successfully operating in a unionized setting.
• Demonstrated ability to drive high team member engagement and build a strong culture, with a proven track record of developing talent, improving retention, and leading high-performing teams.

Preferred Qualifications:

• Strong understanding and involvement in Revenue Management and Sales & Marketing decisions.
• Ability to work in a mixed-use development.
• Lifestyle brand experience.
• Hilton brand expertise.
• Local market experience.
  
  

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.