Guest Experience Coordinator
$15 - $17 per hourTradeWorx Academy
Job Description
Job Description
About the Job
TradeWorx Academy | Fair Oaks Mall | Fairfax, VA
Part-Time | Weekends Only | $15–$17/hour
Shift Options:
Shift One: Friday 4:00 PM–9:00 PM + Saturday 9:30 AM–4:00 PM
Shift Two: Saturday 3:30 PM–9:00 PM + Sunday 10:30 AM–6:00 PM
TradeWorx Academy is seeking a warm, outgoing, and dependable Guest Experience Coordinator to support our weekend workshops and create a welcoming experience for students and visitors.
This is a customer-facing role that combines hospitality, light administrative support, and photo/video content capture.
Responsibilities:
- Welcome and check in workshop participants.
- Assist walk-in visitors and answer questions about programs.
- Answer incoming calls and take accurate messages.
- Capture engaging photos and short-form video during workshops.
- Help maintain a clean, organized, professional front-of-house area.
- Assist with general customer service and administrative tasks.
What We’re Looking For:
- Friendly, confident, and comfortable interacting with new people.
- Dependable, professional, and punctual.
- Strong communication and customer service skills.
- Able to take initiative and manage multiple responsibilities.
- Comfortable using a smartphone to capture quality photos and video.
- Able to recognize interesting moments and content worth capturing.
Experience in customer service, retail, hospitality, events, photography, video, or content creation is a plus.
TradeWorx Academy is an active, hands-on training environment featuring tools, construction materials, and live demonstrations. An interest in DIY, home improvement, or the skilled trades is a bonus.
If you’re personable, creative, dependable, and enjoy being part of an energetic environment, we’d love to hear from you.
Vacancy posted 2 days ago
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