Restoration Project Manager

Restoration Project Manager Join Team Toft where your expertise and leadership will drive operational excellence and make a real impact for our customers. As a Restoration Project Manager, you’ll oversee all aspects of restoration projects and lead a high‑performing team. This role requires strong technical knowledge, leadership skills, and a customer‑first mindset to deliver projects on time, within scope, and to the highest standards. Key Responsibilities Develop detailed scopes of work and prepare estimates using industry software. Secure approvals from customers, insurance adjusters, and commercial clients. Coordinate and supervise crews, subcontractors, and resources on multiple active projects. Monitor project timelines, budgets, and quality to ensure successful outcomes. Maintain clear, professional communication with customers, vendors, and insurance representatives throughout the project lifecycle. Ensure job site documentation is accurate and supports invoicing and compliance requirements. Manage company assets, including equipment, vehicles, and materials effectively. Drive customer satisfaction and encourage positive online reviews. Support recruiting, onboarding, and mentoring of restoration staff. What We’re Looking For 3+ years of restoration management experience within the last 5 years. Strong knowledge of restoration processes, estimating, and insurance protocols. 1+ year of supervisory or team leadership experience. IICRC certification (WRT, ASD, or similar preferred). Valid driver’s license and clean driving record. Physical Requirements Lift 50 lbs regularly; occasionally lift up to 100 lbs with assistance. Work at heights, on ladders, and in confined spaces (attics, crawlspaces). Be comfortable using or being around cleaning agents. Benefits 401(k) company matching up to 4% Health insurance (50% paid for employee after 60 days). Vision, dental, and Aflac plans available. Paid time off – up to 11 days to earn starting out, accruing by hours worked. 6 paid holidays. Referral bonuses – $1,500. Profit sharing. Advancement opportunities. $1,000 anniversary bonus each year. #J-18808-Ljbffr SERVPRO of West Sioux Falls