Patient Services Manager 2

Role Overview A passion for helping people and attention to detail are the hallmarks of your success. Join a team where your leadership can make a difference. Sodexo is seeking a dynamic Patient Service Manager 2 for MedStar Franklin Square Medical Center located in Baltimore, Maryland. MedStar Franklin Square Medical Center, a member of MedStar Health, is a hospital located in the Rosedale area of eastern Baltimore County, Maryland. It is the third largest hospital in Maryland; with more than 3,500 employees, it is one of the largest employers in Baltimore County. What You'll Do Rounding with existing patients, families, and Nursing personnel Collaboration with hospital clinical and administrative leadership Collecting, organizing, and trending data Communicating findings with both Nutrition Services and interdisciplinary teams Networking with other hospitals to identify best practices What We Offer Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Be responsible for informing patients about our Patient Transport program Work closely with the Clinical Nutrition, Environmental Service and Transport Service teams on quality improvement initiatives Act as the liaison between the dietitians, nurse managers, ES managers and other ancillary staff Work with the other Sodexo Managers with the goal of enhancing the patient experience Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance Demonstrate excellent communication and customer service skills Qualifications & Requirements Minimum Education Requirement: Associate’s Degree or equivalent experience Minimum Management Experience: 2 years Minimum Functional Experience: 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Equal Employment Opportunity We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Sodexo Group