RRO Roof Observer

Commercial Quality Assurance Observer

Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility—inside and out—and can impact 70% of what a building operator allocates critical budget dollars toward, including: strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation.

Do you have strong knowledge of the commercial roofing industry?

Do you have your RRO or RRC certification(s)?

Do you live within one hour of a major airport?

Do you enjoy learning and or have experience in the facility management, construction, roofing, or the architectural engineering industry?

Are you great at quality assurance observation with a keen eye for identifying roof installation quality?

If you answered "YES" to these questions above, we want to talk!

General purpose: The CQA Observer provides on-site observation of roofing, paving, and building envelope projects to ensure compliance with contract specifications, manufacturer guidelines, and Mantis quality standards. This role supports the delivery of high-quality facility assessments and project oversight across service lines.

Quality Assurance Observation

• Read and understand project plans, specs, and submittals
• Observe and document contractor performance for compliance
• Verify material storage, installation methods, and deck conditions
• Confirm nightly watertight conditions and final system integrity
• Participate in punch list reviews and warranty inspections

Safety Compliance

• Adhere to Mantis safety policies and procedures at all times
• Wear and maintain required PPE for jobsite conditions
• Complete job hazard analysis (JHA) forms and participate in safety briefings
• Report incidents or unsafe conditions immediately

Field Documentation

• Create detailed daily observation reports with photographic evidence
• Use tablets and software tools to record and upload data
• Communicate clearly with PMs, contractors, and team members

Required Skills/Education/Experience

• Current RRO Certification REQUIRED for this role
• 5+ years in construction, roofing, or facility assessment roles
• Previous CQA or project inspection experience
• High school diploma or equivalent
• Valid driver's license with a clean driving record
• Proficiency with Microsoft Office and tablet-based field tools
• Ability to read and interpret construction documents
• Physically able to climb ladders/scaffolding and lift 50 lbs

Preferred Experience/Certifications

• Experience with pavement or building envelope technologies

Competencies/Working Environment/Physical Activities

Competencies (Knowledge, Skills and Abilities Needed to Perform the Job Well)

• Detail-oriented with strong documentation skills
• Clean and professional verbal/written communication
• Effective time management and adaptability on fast-paced projects
• Collaborative, service-oriented mindset
• High integrity and commitment to jobsite safety

Material and Equipment Directly Used (i.e. Laptop, Tablet, Desk Phone/Cell Phone, Office equipment, Fall Protection equipment, Hand Tools, Power Tools, etc)

• Laptop, tablet, cell phone
• PPE including hard hat, harness, vest, gloves, and safety glasses
• Digital camera or field reporting apps
• Fall protection equipment and tools as required by site

Working Environment/Physical Activities

• Regular outdoor work with exposure to varied weather conditions
• Frequent walking, standing, climbing, and use of ladders
• Work on active construction sites and facility rooftops
• Travel required, including some overnight travel (up to 90%)
• May require extended hours based on project needs

$50 - $60 an hour ***PAY RANGE: $30-$42 an hour (depending on experience/certifications), plus Per Diem (as dictated by each state/county the work is done in)***

What sets MANTIS apart as a place to grow, contribute, and enjoy professional satisfaction?

The opportunity to learn cutting-edge technology skills. Our employees are using patented, cutting-edge assessment and information management tools to provide strategic planning and program management to large multi-facility building owners.

High-profile clients who appreciate what we do. We serve a variety of clients in government, education, industrial, food processing, transportation, financial, retail, and hospitality sectors. Our typical customer has over 2 million square feet of roofs under management, with many being significantly larger.

Cooperative teams that emphasize mutual respect and safety. We are very committed to and protective of this environment.

Professional development opportunities. We believe in fostering personal and professional growth.

A friendly and enjoyable working environment. We get along extremely well with one another and with our clients.

Hard-working colleagues. We're passionate about solving problems and delivering value to our clients.

Attractive compensation packages - with exceptional employee benefits.

Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

What else can we offer you?

We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees). Working at Mantis also brings tremendous professional development opportunities that allow you to make a real impact on both the company and your career!

Not sure you meet every single requirement?

Studies show that women and individuals from underrepresented groups often hesitate to apply unless they check every box. At Mantis, we're committed to building an inclusive and equitable team—so if this role excites you, we'd love to hear from you, even if your experience doesn't match every single qualification.

Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.