Shipping & Picking Supervisor

Shipping & Picking Supervisor

San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.

Job Responsibilities

• Oversee all shipping & order pulling employees to ensure all orders are processed in an efficient & safe manner
• Work with management to develop short & long term strategies for the warehouse.
• Communicate with Order Puller & Shipping Leads regularly to understand the status of warehouse operations & to provide guidance & direction.
• Create & develop written procedures & training materials for the warehouse.
• Coordinate & communicate with other department supervisors to identify & resolve operational issues.
• Monitor all shipping functions & report concerns to warehouse manager
• Assist in managing employee hours to stay in compliance of company standards.
• Involved in all aspects of inventory control to achieve company goals
• Assesses efficiency & performance of shipping and order pulling activities; identifies & recommends improvements to shift, department, & facility
• Manage multiple priorities effectively
• Order & maintain supplies to sufficient levels & monitor consumer use
• Attend regular meetings
• Create employee credentials as needed
• Assist & help direct all departments within the distribution center.
• Ensures the timely & accurate fulfillment of orders.
• Safety champion who encourages & inspires other workers to make positive changes that create a safe & healthy workplace.
• Learn & understand all domestic & international shipments.
• Responsible for analyzing data to assist in efficiencies
• Conduct quarterly inventories as required
• Be Accountable: Whether you are shipping, coaching, or working on a project - be someone your teammates can rely on, self-motivated and self-directed
• Product Expert: Be the expert in the field by maintaining a comprehensive understanding of shipping best practices, & shipping software.
• Customer Service: Demonstrate exceptional customer service. Going above & beyond for external & internal customers
• Time Management: Complete all client implementations & training according to department standards & project scope as well as able to multi-task, prioritize & manage time effectively. Create goals with standards.
• Creativity: You will be expected to continuously provide unique ideas & solutions to improve our product, process, & overall client experience
• Effective Communication: The ability to communicate effectively with employees & third-party vendors
• Professionalism: Supervisor must conduct themselves in a professional manner at all times & be comfortable in both a leadership & team-player role

Job Qualifications

• Excellent written & verbal communication skills.
• Mature, responsible, & self-motivated with a strong work ethic.
• Reliability & professionalism in job performance & attendance.
• Fast learner & goal oriented with attention to detail.
• Respectful & caring to coworkers, team & the company.
• Multi-tasking.
• Experienced in leading groups to achieve company goals

Physical Requirements

• Must be able to lift up to 50 lbs. on a regular basis
• Must be able to walk/stand for 8 10 hours
• Willing to work overtime as needed
• Must be able to go up & down stairs

Education & Experience Requirements

• 1-2 years of supervisory experience.
• Microsoft Office (Word, Outlook and Excel).
• Experience with ERP in a warehouse environment is required. (Microsoft Dynamics 365 or AX is a plus).
  • Learn and understand the new ERP system in order to develop efficient and effective processes for warehousing and material handling.
  • Work with management and outside consultants to help coordinate the setup and operations of the new ERP system.
• Experience with shipping software.
• Experience with training & writing training documents.
• Experience with stocking, receiving, picking, & shipping.
• Fluent in conversational Spanish is very helpful, but not a job requirement

SAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. No phone calls or agencies please.