HVAC/R Quoting & Procurement Coordinator - Entry Level

RSC Mechanical is a family-owned company rooted in hard work, honesty, reliability, and trustworthiness. Originating in Michigan, we've expanded our

services nationwide. Join our office team supporting our exceptional technicians, contributing to a company that values integrity and excellence since its establishment in 1988.

As a HVAC/R Quoting & Procurement Coordinator, you will play a crucial role in understanding and navigating the department’s processes from start to finish. This role required meticulous attention to detail, strong organizational skills, and the ability to adapt to various software platforms for optimal data entry and management. Most of all, you will be able to learn about the Parts/Purchasing department while working alongside a great team. 

Skills:

• General computing skills, organizational skills, and analytical skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Documents.
• Strong communication skills including but not limited to listening, verbal, nonverbal (body language, gestures, eye contact) and written skills.
• Time management skills to ensure employee meets all scheduled deadlines. Ability to successfully interact with others and resolve problems.
• Exercises high standards of quality customer service.
• Organizes workload, sets goals, aligns priorities and work is performed accurately and on time.
• Maintains high level of confidentiality of all company personal information.

Responsibilities: 

• Learn and support department processes within an assembly-line style workflow, focusing on the tasks assigned to your specific station.
• Use company systems and tools (Ventus, Microsoft Office, Google Docs, Outlook) to complete daily tasks.
• Prepare, submit, and follow up on customer quotes; close quotes after 30 days unless noted otherwise.
• Support job setup by organizing files, creating folders, and assisting with required job/project numbers.
• Assist with equipment rentals (lifts, cranes) and general purchasing activities.
• Maintain accurate records by updating shared documents and entering transactions,receipts, and ticket details.
• Help coordinate service activities, including preventative maintenance follow-ups and creating service tickets.
• Assist with shipping and returns by creating freight labels and processing return documentation.
• Communicate and collaborate with team members to ensure smooth daily operations.
• Perform other related duties as assigned.

Qualifications:

• Must be in the office at your desk ready to work at 8am Monday-Friday.
• The workday ends after 5:00pm Monday-Friday.
• Assist in any day-to-day office operations (i.e., filing, typing up proposals, direct mailings, any special projects from managers.)
• Must alway maintain a professional manner of communication.
• Due to increased work volume, it may be necessary to be adaptable with your schedule according to the needs of the department.
• Think before you speak, write, text, tweet, post/comment on Facebook, post/comment on Instagram, or send emojis. You represent the company always. Please keep this in mind prior to sharing your personal life with customers, employees, subcontractors, technicians, or any individual you are in contact with.
• Limit emotion from emails, phone calls and text messages.
• Please maintain a professional and well-groomed appearance.

RSC Mechanical is a full service maintenance, contracting and construction provider specializing in refrigeration, heating and cooling.
RSC is a family owned and families run company headquartered in Clinton Township, Michigan with regional offices located in the Northeast and Southeast United States.
Since our foundation, by Randy S. Chabot in 1988, we have perpetually worked to train, mentor and educate ourselves to be the best managers, mechanics and administrators in our field. The RSC family is constantly building each other up so we can achieve great things and provide for one another.
This company was founded upon methods of operation that ensure our customers can maintain the freshest and highest quality products with the greatest efficiency. Our focus is service and we look forward to helping you service your customers.