Receptionist

Alliant Insurance Services

Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

Summary

Greets vendors, customers, job applicants and other visitors, and arranges for transportation services, when required. May operate a switchboard to route incoming calls and place outgoing calls.

Essential Duties And Responsibilities

• Greets and directs vendors, customers, job applicants and other visitors;
• Answers, screens and routes incoming calls; takes messages when caller does not want voice mail;
• Notifies employees when customers and visitors arrive;
• Assists job applicants who have arrived for interviews;
• Assists customers and visitors in operation of lobby phone for outgoing calls;
• Pages employees or other personnel when necessary;
• Receives incoming packages for disbursement within company;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

Qualifications

Education / Experience

High School Diploma or equivalent combination of experience and education

Two (2) or more years related work experience

Skills

Excellent communication skills and telephone etiquette essential

Capable of dealing with the public and employees on a professional and friendly basis

Good planning, organizational and prioritization skills

Basic knowledge of MS Windows, Word and Excel