Service Advisor

Bertera Nissan Manchester is seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle maintenance needs and ensuring satisfaction with their service experience. Responsibilities: Greeting customers and thoroughly discussing their vehicle service requirements Providing accurate estimates and recommendations for repairs or maintenance work needed Scheduling appointments and coordinating service timelines with customers and technicians Keeping customers informed of the status of their vehicle and any additional work needed Following up with customers after service to ensure satisfaction and address any concerns Maintaining a high level of customer service and professionalism at all times Working closely with the service team to ensure timely and efficient completion of work Qualifications: Previous experience in a customer service or automotive service role preferred Strong communication and interpersonal skills Ability to multitask and prioritize work in a fast-paced environment Knowledge of automotive systems and maintenance procedures Proficiency with computer software and systems Valid driver's license and clean driving record This position offers flexible hours 32, 40 or 48 hours per week and competitive pay, with earning potential of up to $80,000 annually. If you are a motivated individual with a passion for customer service and automotive maintenance, we want to hear from you. #J-18808-Ljbffr