Director of Business Retention and Expansion, Frisco Economic Development Corporation

Summary: Under general supervision of the EDC Senior Vice-President, the EDC Director of Business Retention and Expansion is responsible for implementing an effective business retention and expansion program. Incumbent may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions: Develops and implements programs that promote existing business retention and expansion. Identifies and visits businesses at‑risk and potential businesses for retention and expansion assistance. Collects data, screens and qualifies retention and expansion projects for drafting Proposals and Agreements. Tracks existing business news, feedback and responses. Communicates business issues and opportunities with appropriate entities for assistance. Provides assistance when appropriate to existing businesses. Assists in monitoring Performance Agreement compliance with existing businesses. Assists businesses with expansion plans and issues of concern. Assists business recruitment activities, partnering internally as a part of the Business Development Team and Marketing and Communications Team to support and deliver lead generation initiatives, including supporting and attending recruitment missions. Collaborates with local and regional agencies to implement welcome program for new corporations, talent attraction initiatives, and execute partnership agreements. Prepares and implements special projects as assigned. Develops and maintains positive working relationships with vendors, customers, other agencies and EDC staff. Other Important Duties: Attends and represents the FEDC at certain events, functions, meetings and conferences. Attends City events on evenings and weekends. Travels to attend meetings, conferences and training. May be required to work extended hours, evenings and weekends. Regular and consistent attendance for the assigned work hours is essential. Performs other related duties as assigned. Required Knowledge and Skills: Principles and practices of public relations, including methods of research, development and implementation. Principles and practices of economic development. City and department management policies and procedures. Professional customer service practices and procedures. Proficient use of computers and related equipment, hardware and software applicable to area of assignment. Strong and effective oral and written communications. Appropriate handling of politically sensitive and confidential information. Organize, prioritize, track and manage multiple assignments and tasks. Identify and resolve problems in a timely manner. Complete assignments with limited direction and supervision. Work well within a team and with group problem‑solving situations; use reason even when dealing with emotional topics. Exhibit sound, accurate judgment and explain reasoning for decisions; include appropriate people in decision‑making process. Effectively negotiate. Define problems and generate creative solutions. Attention to detail. Work under deadlines and stressful situations. Resolve problems quickly and effectively. Required Education, Training, Experience, Certificates, and/or Licenses: • Bachelor’s degree in Business Administration or Public Administration or related field, and minimum of ten (10) years of increasingly responsible experience in economic development or marketing/communications or equivalent combination of education and experience. May be required to have specialized certification depending on area of assignment. Must pass a pre‑employment drug screen, criminal background check and MVR check. Must possess valid State of Texas Driver’s License. #J-18808-Ljbffr MONTGOMERY COUNTY ECONOMIC DEVELOPMENT CORPORATION