Medical Assistant - Internal Medicine

Medical Assistant

The Medical Assistant (MA) is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures.

Essential Job Functions:

• Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete.
• Maintains efficient patient flow.
• Ensures proper preparation for patient visits.
• Prepares pertinent information needed for patient visits.
• Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient.
• Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.
• Schedules appointments accurately and appropriately according to departmental guidelines.
• Consistently and accurately stocks examination rooms with all necessary supplies.
• Assists in ordering and maintaining all supplies as assigned.
• Reconciles encounters daily and accurately, according to policy guidelines.
• Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly.
• Understands and performs within the scope of practice.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
• Reviews and updates medication list and accurately documents knew allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
• Accurately documents allergies in EHR.
• Employs appropriate and timely use of Tasking in EHR.
• Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
• Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
• Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
• Maintains proficiency with department specific equipment, troubleshoot, and reports malfunctions promptly
• Facilitates transition of care to UCC/Hospital
• Demonstrates flexibility with various work schedules.
• All other duties as assigned
• Recognizes and performs duties which need to be performed although not directly assigned.
• Provide scribing services.

General Job Functions:

• Other duties as assigned

Physical Job Requirements:

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes the ability to maneuver the body while in place.
• Dexterity of hands and fingers.
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

• Allergens: dust, mold, and/or pollen
• Combative Patients / Visitors

Education, Certification, Computer and Training Requirements:

• High School Diploma or GED required
• Graduated from an accredited Medical Assistant program, required
• Basic Life Support (BLS), preferred
• Ability to communicate in English, both orally and in writing, required
• Bilingual in Polish preferred
• Ability to organize and perform multiple tasks in a timely manner, required
• Basic proficiency in computer use, required
• Ability to commute to satellite offices as needed, required

Travel:

• Travel to satellite locations as needed