Commercial Real Estate Operations Coordinator

About Supreme Real Estate Group

Supreme Real Estate Group is a commercial real estate brokerage serving the Hampton Roads region of Virginia. Our services include commercial sales, leasing, investment properties, and property management.

We are seeking an organized, dependable, and self-motivated individual to assist with our brokerage and property management operations.

This is an excellent opportunity for someone with strong AppFolio experience who is interested in growing with a commercial real estate company. The position will begin at approximately 1015 hours per week, with the potential to develop into a larger role, including full-time office management responsibilities.

We are looking for someone who takes ownership of their work, pays attention to details, follows through on assignments, and actively looks for ways to improve business operations.

Key Responsibilities

1. AppFolio Property Management Administration

• - Maintain accurate tenant, property, lease, and vendor information within AppFolio.
• - Assist with rent tracking, tenant balances, payment records, and delinquency reporting.
• - Assist with property management accounting, reconciliations, and financial reporting.
• - Support preparation and review of owner statements and property reports.
• - Monitor maintenance requests, vendor communications, and outstanding work orders.
• - Identify discrepancies and bring issues to management's attention.
• - Help ensure that assigned AppFolio tasks are completed accurately and on schedule.

2. Commercial Property Listing Management

• - Regularly review and maintain the company's commercial listings on CoStar/LoopNet, Crexi, and the SREG website.
• - Ensure property descriptions, photographs, asking prices, rental rates, square footage, and availability information are complete and accurate.
• - Communicate with agents to obtain updated listing information.
• - Make listing corrections and updates using agent-approved information.
• - Identify expired, incomplete, outdated, or inconsistent listings.
• - Maintain a listing review process to ensure marketing information remains current.

3. Agent Coordination and Accountability

• - Assist management with tracking agent assignments, deadlines, and outstanding administrative responsibilities.
• - Follow up with agents regarding missing documents, listing updates, and other assigned tasks.
• - Maintain organized task lists and provide management with progress updates.
• - Help implement processes that improve communication and accountability across the brokerage.

4. Vendor and Maintenance Coordination

• - Monitor open maintenance requests and follow up with vendors as needed.
• - Track outstanding repairs, service requests, and completion dates.
• - Coordinate with property managers and vendors to ensure timely communication.
• - Escalate unresolved issues to company leadership.

5. General Brokerage Operations

• - Maintain organized digital files and administrative records.
• - Assist with developing checklists, procedures, and operational systems.
• - Identify opportunities to improve efficiency and reduce administrative work for brokerage leadership.
• - Provide additional administrative support as the role develops.

Required Qualifications

• - At least one year of hands‑on AppFolio experience, with demonstrated proficiency. This is a priority requirement.
• - Strong organizational skills and attention to detail.
• - Experience managing administrative tasks independently.
• - Excellent written and verbal communication skills.
• - Comfortable working with spreadsheets, cloud‑based systems, and online business platforms.
• - Ability to manage multiple priorities and follow through without constant supervision.
• - Willingness to learn commercial brokerage operations and grow with the company.

Preferred Qualifications

• - Previous experience in commercial or residential property management.
• - Familiarity with CoStar, LoopNet, Crexi, or similar real estate listing platforms.
• - Experience coordinating maintenance requests, vendors, or property management accounting.
• - Experience supporting real estate agents or a brokerage office.
• - Residence in the Hampton Roads, Virginia area.

What We're Looking For

• - Takes initiative and does not need to be reminded repeatedly to complete assignments.
• - Notices missing or incorrect information and proactively addresses it.
• - Is comfortable communicating with agents, vendors, and management.
• - Appreciates established procedures but also looks for opportunities to improve them.
• - Understands the importance of accuracy, confidentiality, and professionalism.
• - Wants an opportunity to take on additional responsibility as the company grows.

Schedule and Work Arrangement

This position will begin at approximately 1015 hours per week. Working hours will be mostly flexible, although some availability during standard business hours will be necessary for communication and coordination.

The position is primarily remote. Candidates in the Hampton Roads region are preferred because initial training and occasional office visits, typically a few times per month, will be required.

The employment arrangement will be determined based on the final scope of the role and applicable employment requirements.

Growth Opportunity

We are looking for someone interested in building a long-term professional relationship with Supreme Real Estate Group.

A successful candidate may gradually assume additional responsibility for brokerage administration, agent coordination, operational procedures, property management support, and day-to-day office operations.

The position has the potential to develop into a full-time Office Manager or Brokerage Operations Manager role, depending on individual performance, capabilities, and company needs.