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Hotel Receptionist

Mittas at Mahwah

Job Description

Job Description

We are seeking a Hotel Receptionist to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
Company Description

About Us

At Hilton Doubletree, we pride ourselves on delivering world-class hospitality with warmth, professionalism, and efficiency. As part of the globally recognized Hilton brand, we are committed to offering exceptional guest experiences — every shift, every stay, every guest.

Company Description

About Us\r\n\r\nAt Hilton Doubletree, we pride ourselves on delivering world-class hospitality with warmth, professionalism, and efficiency. As part of the globally recognized Hilton brand, we are committed to offering exceptional guest experiences — every shift, every stay, every guest.

Vacancy posted 8 days ago
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