Director of Coordination

Job Description

Job Description

Director of Coordination

A reputable and mission-driven home care agency is seeking a Director of Coordination to lead a dynamic team of professionals supporting hundreds of clients across NY.

Home Office Flexibility: The position is based out of either our Brooklyn or Spring Valley, NY office . The selected candidate may choose their preferred home office and will travel to the other location approximately once per week.

If you’re passionate about creating meaningful impact, thrive in a collaborative environment, and are ready to step into a leadership role with real growth potential, we’d love to hear from you.

Why This Opportunity Stands Out

• Enjoy generous paid time off and Jewish plus major holidays off
• Fridays are always half-days
• Comprehensive health benefits (with no premium cost)
• Childcare reimbursement
• Supportive and stable team culture—this is not an environment with high turnover
• Recently promoted leadership—growth from within is prioritized

About the Role

You’ll lead a high-performing team responsible for caregiver scheduling, service coverage, client relations, payroll accuracy, and daily operations. This hands-on leadership role is ideal for someone who can inspire others, think operationally, and maintain a calm, solutions-oriented mindset in a fast-paced setting.

Key Responsibilities

• Supervise and support coordinators managing caregiver schedules and daily service delivery
• Oversee full shift coverage, including last-minute or emergency staffing
• Drive efficient, accurate caregiver-patient matching
• Ensure compliance with agency standards, DOH regulations, and documentation timelines
• Monitor service delivery and implement corrective actions when needed
• Cultivate a culture of accountability, teamwork, and care

Requirements

• At least 3 years of leadership experience in home care coordination or HR, in a LHCSA
• Experience managing high-volume, multilingual teams (on-site and remote)
• Skilled in communication, coaching, scheduling, and compliance oversight
• Proficient in Microsoft Office and scheduling tools (e.g., HHAeXchange, Smartsheet)

Preferred:

• Multilingual (Spanish or Yiddish)
• Knowledge of Medicaid waiver programs
• Experience in quality assurance, internal audits, or process improvement

What We Offer

• Full health, dental, and vision insurance
• FSA & life insurance
• Paid time off & paid holidays
• Half-day Fridays
• Childcare reimbursement
• A truly collaborative work environment where your contributions are recognized and valued

At Elite Connect, we redefine healthcare recruitment by matching candidates with pre-vetted companies that share our values of appreciation, integrity, and employee satisfaction. With over a decade of experience, we ensure you find organizations that align with your culture and goals. Trust us to be your partner in navigating your healthcare career and achieving your professional aspirations.

Apply today and take the next step in your home care leadership journey—join a team that understands the value of work-life balance, respect, and long-term growth.