Executive Director Assisted Living LNHA

Job Description The Executive Director Assisted Living is responsible for overall administrative management and operation of the assisted living community. The Executive Director shall have the necessary authority to effect this responsibility, subject to such policies, by‑laws, mission, and purposes as may be adopted by the Board of Directors or any committees to which the Board has delegated power for such action. Education, Experience, Certification and Licensure Requirements Bachelor’s Degree in a relevant field Master’s Degree preferred Specialized training in health care management preferred Licensed by the Commonwealth of Virginia as a Nursing Home Administrator (LNHA) A minimum of two years’ experience as either an Associate or Assistant Executive Director in a senior living community Job Duties Administrative Duties Interpret and implement corporate policies and procedures and ensure compliance Develop and implement internal policies and procedures Develop, implement and monitor operating budget Meet with department directors regularly to coordinate services, formulate programs, manage budget issues and solve administrative problems Coordinate activities of team members to prevent overlapping or duplication of functions, responsibilities or supervision Ensure compliance with all applicable laws and regulations Maintain a visible presence throughout the community Be responsible for all financial transactions for operation of community Provide oversight of risk management and safety programs Negotiate contracts in accordance with corporate policies Maintain confidentiality and secure safe storage of resident and staff files in compliance with regulations Use Pathways to Wellness dimensions to improve team member and resident well‑being Assist in developing and implementing action plans to address resident and team member satisfaction surveys in conjunction with leadership Human Resources Duties Work with the human resource team to develop team members at all levels by attracting, hiring, onboarding and creating individual development plans and ensuring policy and procedure compliance Review wage and salary structure, pay policies, performance appraisal programs, benefit programs and health and safety programs; protect interests of community and team members in accordance with policies and laws; approve terminations; review appeals through grievance procedure Provide direction and supervision of all phases of human resource management, i.e., recruitment, employment, compensation, performance evaluation, relations, training, benefits, discipline and terminations Interview and hire all direct reports Determine organizational lines of authority and assign areas of responsibility Church And Community Relations Duties Develop cooperative relationships with residents of the community Develop relationships with churches, particularly United Methodist Churches, to increase awareness of the community and geriatric issues Develop relationships with professional and business organizations to stay abreast of highest professional standards Develop good neighbor relationships with the public Develop relationships with other health care providers Resident Care Duties Provide the highest quality professional health care services within the community Ensure a safe, healthful and home‑like environment for all residents Lead the community in transitioning to person‑centered services Ensure compliance with applicable laws and regulatory requirements of federal, state, and local agencies Develop and implement Pinnacle Living's Culture Change initiatives in collaboration with all constituents Develop and implement a survey‑ready program ensuring quality of care and quality of life at the highest standard in collaboration with all constituents Marketing Duties Review and approve new resident applications and contracts for admission in accordance with policies Lead and advise the Marketing Department in establishing goals to maintain budgeted census Work with the Corporate Director of Sales and Marketing to develop marketing plans and strategies Review and approve all community publications and marketing collateral Attend regular marketing meetings, review weekly reports and provide feedback to the marketing team Fund Development Duties Work with the Eastshore Office team to develop a community plan for fund development that supports corporate goals Dining Services Duties Maintain a visible presence in the dining room during resident meal periods Provide support and guidance to the dining services director to assure high quality of programs and services Environmental Services Duties Work with the Director of Strategic Initiatives and designees concerning major equipment purchases and renovations Ensure buildings, grounds, and equipment are maintained in a clean, attractive and safe condition Related Duties Maintain active membership in state and national organizations for professional health care providers, attending conferences and meetings Develop smooth and constructive interface relationships with Pinnacle Leadership Team, residents, relatives, team members, outside agencies and organizations Seek advice and guidance from President/CEO or COO for controversial issues and sentinel events Maintain conformance with CARF standards and lead the community through the CARF reaccreditation process Maintain a flexible work schedule to meet various demands; hours may be long and irregular Other duties as assigned Knowledge, Skills, And Abilities Knowledge of: Federal, state and local licensing standards and regulations related to senior living Corporate policies and procedures Mission and vision Strategic planning Budget development Skill required: Interpersonal skills using tact, patience and courtesy Excellent verbal and written communication skills Organizational and planning skills Excellent leadership skills Excellent time management and delegation skills Basic computer proficiency Ability to: Set goals and enforce deadlines Establish strong supervisor relationships Handle detailed, complex concepts and make rapid independent decisions Demonstrate commitment to ongoing professional growth Handle multiple tasks simultaneously and adapt to changing priorities Work well under pressure, take initiative and be flexible Convey a positive and professional image representing the community SUPERVISION and Decision Making EXERCISED Little to no supervision – works independently using strong judgment and receives little guidance Decision‑making typically is difficult; requires independent judgment on complex alternatives Problem solving is complex and used when needed, leveraging senior level expertise to resolve issues and coach managers and directors Physical Requirements And Working Conditions Typical health services environment with exposure to sights, sounds, odors and situations within senior living, including dementia Frequent bending, stooping, walking, and standing; frequent rounds of the community May have to lift 25 pounds to chest height Some outside work, including operation of motor vehicles and transportation of residents Required to work some weekends, evenings, nights, and holidays, including in inclement weather Benefits Double time for designated holidays; holiday pay for non‑exempt team members PTO with a cash‑out option available 8 federal holidays, including Martin Luther King Day and Juneteenth One paid personal day per year Free parking available 6% retirement matching to a 403(b) plan PayActiv – cash advance on your paycheck available Employee Assistance Program – LifeSolutions EAP Full health, dental and vision insurance options for individuals or families Zero cost to team members: $50,000 term life insurance policy Short‑term disability insurance available Immunizations available Tuition assistance program available Team member referral bonus available Additional benefits available depending on location Company Description At Hermitage Three Chopt, our team members are dedicated to creating a community where age does not define the person. Our mission of enriching life’s journey guides us in delivering services that focus on autonomy and self‑direction, whether that is done in our residents’ apartments, assisted living, memory support or nursing residences. Our values of culture, stewardship, partnership, diversity, hospitality and quality form a framework for everything we do. Vaccination Requirement Employees hired for this position will be required to follow Pinnacle Living’s company‑wide policies of being or becoming fully vaccinated against the annual flu, subject to potential accommodation for medical reasons or religious beliefs. #J-18808-Ljbffr Pinnacle Living