Vice President, Operations
Confidential
Vice President of Support
About the Company
World-leading provider of an AI-powered cognitive patient care assistant
Industry
Hospital & Health Care
Type
Privately Held, VC-backed
Founded
2016
Employees
51-200
Funding
$76-$100 million
Categories
- Computer Programming
- Software
- Professional Services
- Computers
- Analytics
- Health Care
- Information Technology
- Machine Learning
About the Role
The Company is seeking a Vice President of Support to lead the transformation and expansion of its customer support function. This senior leader will be responsible for defining and implementing a world-class support strategy that encompasses both hardware and software ecosystems. The role involves not only resolving customer issues but also proactively identifying and mitigating potential problems, driving the integration of AI and automation into support workflows, and scaling operations to meet the demands of new and complex environments. The successful candidate will be a strategic voice at the leadership table, using data to drive change and ensure that the customer experience is at the forefront of the company's operations. Candidates for the Vice President of Support role at the company must have a minimum of 10 years' experience in customer service, contact center operations, product support operations, or a related function, with at least 5 years in a senior leadership position. Essential qualifications include a proven track record in building and leading support at a world-class company, experience in contact center operations, and a strong background in implementing AI and automation. The role requires a leader with strong strategic instincts, the ability to drive transformation, and a focus on operational excellence. Experience in a start-up environment and a consumer-centric background are desirable. The company is committed to providing a diverse and inclusive work environment and encourages all qualified candidates to apply.
Hiring Manager Title
COO
Functions
- Operations
- ...Regional Vice President, Operations and Growth About the Company Nationally recognized provider of top-notch technical services Industry Consumer Services Type Privately Held About the Role The Company is seeking a Regional Vice President...Operations
Confidential
Detroit, MI5 days ago - ...Vice President of Support About the Company World-leading provider of an AI-powered cognitive patient care assistant Industry... ...of AI and automation into support workflows, and scaling operations to meet the demands of new and complex environments. The successful...Operations
Confidential
Detroit, MI2 days ago - ...Vice President of Operations | Michigan-Based Specialty Retailer | Detroit Metro The Role The VP of Operations will serve as the company's senior operational executive responsible for translating a bold growth vision into the infrastructure, processes, and people systems...OperationsRelocation
Harvey Hohauser & Associates
Detroit, MI1 day ago - ...A leading aerospace and defense components manufacturer is seeking a dynamic VP, Operations. This role will drive operational improvements, scale production capabilities, and lead transformation initiatives with a focus on quality and performance. The ideal candidate...Operations
Truenorth Executive Search, Inc.
Detroit, MI2 days ago - ...Vice President, Clinical Operations About the Company Innovative company designing & developing gene therapeutic products Industry Biotechnology Type Public Company Founded 2013 Employees 51-200 Categories Biotechnology...Operations
Confidential
Detroit, MI5 days ago - ...Vice President of Operations About the Company A full-service provider of commercial facilities services with a primary focus on recurring maintenance. Industry Facilities Services Type Privately Held About the Role The Company is seeking...Operations
Confidential
Detroit, MI1 day ago $120k - $160k
...20,000-$160,000 base salary, depending on experience Position Summary We are seeking a highly experienced and strategic Vice President of Operations to provide leadership oversight across senior living and skilled nursing operations for a growing organization. This leader...OperationsLocal areaRelocationIndenovo Global Search & Selection
Detroit, MI2 days ago- ...Vice President of Service Operations About the Company Innovative provider of energy management & building automation solutions Industry Environmental Services Type Privately Held, Private Equity-backed Founded 2014 Employees...Operations
Confidential
Detroit, MI2 days ago - ...Vice President of Clinical Operations About the Company Clinical-stage biotechnology company developing differentiated therapies for immune-mediated diseases. Industry Biotechnology Type Privately Held About the Role The Company is seeking...Operations
Confidential
Detroit, MI5 days ago - ...Vice President of Revenue Cycle Strategy & Operations About the Company Rapidly growing managed service provider Industry Hospital & Health Care Type Privately Held Founded 2023 Employees 501-1000 About the Role The Company...Operations
Confidential
Detroit, MI3 days ago - ...Employment Type: Full-Time Reports To: Executive Leadership Team Lead Operational Excellence at Scale with EPIC Health EPIC Health is seeking a strategic, data-driven, and execution-focused Vice President of Operations to lead and optimize operations across our growing...OperationsFull timeLocal area
EPIC Health System LLC
Southfield, MI1 day ago $200k - $225k
...but when you do join Lucky Strike, the rewards are abundant. Why Lucky Strike? Overview The Role As a Regional Vice President, you will have full operational and P&L responsibility for a large number of highly profitable entertainment venues across your region, tasked...OperationsNight shiftWeekend workAMF
Allen Park, MI2 days ago- ...Vice President of Revenue Cycle Operations About the Company Globally recognized pharmaceutical company Industry Hospital & Health Care Type Non Profit Founded 1915 Employees 1001-5000 Categories Pharmaceuticals...Operations
Confidential
Detroit, MI2 days ago - As the Vice President, Finance and Administration, you will provide strategic and operational leadership across NGNRI’s core administrative functions, including finance, procurement, human resources, and facilities. As a key member of the leadership team, this role will...OperationsFull timeWork at office
- ...experience and other individualized factorsJob SummaryThe Region Vice President of Contract Sales is a senior sales leader responsible for... ...GED10+ years of progressive experience working in a Sales, Operating Company or multi-function leadership role at Sysco or similar...OperationsFull timeContract workWork experience placementWork at officeLocal areaRemote workWorldwide
- ...Vice President of Operations About the Company Pioneering organization providing high-quality early healthcare services Industry Hospital & Health Care Type Privately Held About the Role The Company is seeking a Vice President of Operations to...Operations
- ...Vice President of Operations About the Company Premier senior living organization committed to operational excellence and exceptional resident services. Industry Hospital & Health Care Type Privately Held About the Role The Company is seeking a...Operations
- ...Vice President of Operations About the Company Innovative provider of virtual therapeutic & psychiatric care for teens & young adults Industry Mental Health Care Type Privately Held, VC-backed Employees 11-50 About the Role The Company is seeking...Operations
- ...Vice President of Operations About the Company Globally recognized energy company specializing in renewable energy solutions Industry Utilities Type Privately Held Employees 501-1000 Specialties business electricity renewable electricity...OperationsContract work
- ...Vice President of Operations About the Company Globally acclaimed fast-casual restaurant chain Industry Restaurants Type Privately Held About the Role The Company is seeking a VP of Operations to oversee and drive the hands-on operational needs...OperationsCasual workWork at office
- ...Vice President of Revenue Operations About the Company Globally recognized provider of HR, payroll & tax solutions Industry Human Resources Type Subsidiary of a Public Company Employees 501-1000 About the Role The Company is seeking a Vice...Operations
- ...Vice President of Operations About the Company Well-known specialty retailer Industry Retail Type Privately Held About the Role The Company is seeking a Vice President of Operations to lead the strategic and hands-on execution of its ambitious...Operations
- ...EEO is the law. Category Accounting/Finance Job Description The Vice President of Finance serves as a strategic partner to the executive leadership team, overseeing all financial operations, including budgeting, forecasting, financial reporting, compliance, and...OperationsFull timePart timeLocal area
Eccalon LLC
Detroit, MI1 day ago - ...Vice President of Operations About the Company Mission-driven organization combating human trafficking at its source Industry Non-Profit Organization Management Type Non Profit Founded 2015 Employees 11-50 Specialties uganda trafficking...OperationsFull timeFor contractorsRemote work
- ...Vice President of Translational Sciences About the Company Innovative biotech company specializing in cancer treatment & click chemistry... ...translational function as the pipeline expands. Hiring Manager Title CEO Functions Strategy Operations...Operations
Confidential
Detroit, MI2 days ago - ...Vice President of Implementation About the Company A leading enterprise software organization with decades of market leadership and hundreds... ..., client escalations, technical governance, and global operations. A key aspect of the role is to have AI embedded in the delivery...Operations
Confidential
Detroit, MI2 days ago - ...Vice President, Private Equity About the Company A private equity firm driving growth through strategic investments and portfolio... ...responsible for leading strategic initiatives and overseeing operations within the private equity sector, ensuring that all activities...OperationsPermanent employmentRemote work
Confidential
Detroit, MI3 days ago - ...Vice President of Operations, Supply Chain & Logistics About the Company Rapid-growing distributor of foodservice supplies Industry Wholesale Type Privately Held About the Role The Company is seeking a Vice President of Operations -...Operations
Confidential
Detroit, MI1 day ago - ...Confidential is seeking a Vice President of Quality & Compliance to lead our strategy for safeguarding quality, compliance, and patient care across its growing home health and home care operations. As the enterprise authority on regulatory standards, you will partner...Operations
Confidential
Detroit, MI3 days ago - ...Vice President, Program Management About the Company Innovative biotechnology (BioTech) company developing metabolic therapies... ...stage oncology programs. The successful candidate will be the operational backbone of the pipeline, with a primary focus on a multi-...Operations
Confidential
Detroit, MI2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Operations. Be the first to apply!
- vice president education Detroit, MI
- vice president manufacturing Detroit, MI
- vice president Detroit, MI
- vice president supply chain Detroit, MI
- senior associate vice president Detroit, MI
- vice president process improvement Detroit, MI
- vp biotech Detroit, MI
- vice president event Detroit, MI
- vp talent acquisition Detroit, MI
- vice president healthcare Detroit, MI