Field Service Technician

Equipment Service Technician

As a Service/Repair Technician, you will be responsible for servicing a variety of beverage and restaurant equipment, including carbonated and non-carbonated dispensers, fountain beverage equipment, ice makers, and juice dispensers. You will work independently with minimal supervision and participate in weekly meetings at your Service Center. The role includes the provision of a vehicle, uniforms, tools, a cell phone, and a gas card.

Responsibilities

• Receive and respond promptly to dispatched service calls based on estimated time of arrival.
• Perform preventative maintenance, troubleshoot, diagnose service problems, and conduct necessary repairs.
• Check and maintain product quality, including syrup levels and machine cleanliness.
• Maintain inventory and ensure the maintenance of equipment such as parts, tools, and vehicles.
• Document all work performed and ensure proper closure of activities upon completion.
• Ensure the freshness of point of sale (POS) materials.
• Communicate effectively with customers and co-workers.
• In some locations, manage machine movement and other assigned duties.

Essential Skills

• Mechanical experience
• Troubleshooting equipment experience
• Field service experience
• Ability to lift 55 lbs regularly, with occasional lifting over 70 lbs
• Valid driver's license with a clean record
• Willing to Train someone with a positive attitude and mechanical aptitude

Work Environment

This position will run a Tuesday-Saturday schedule once trained. Expect to work 50-60 hours per week. Daily start times vary, but all drive time is compensated. First year earnings range from $70,000-90,000. Technicians will be trained in Fargo and other Service Centers for the first 3-4 weeks. Once trained you will service equipment at various locations throughout Western and Central ND, including retail stores, movie theaters, gas stations, grocery stores, hotels, and restaurants. The role is suited for those with a general mechanical ability and willingness to learn.

Job Type & Location

This is a Contract to Hire position based out of Bismarck, ND.

Pay and Benefits

The pay range for this position is $25.00 - $27.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)