Principal, Strategy & Business Operations - Mid-Market

Strategy and Operations helps define where we're going and helps the organization focus on and execute against the most important work for Mid-Market, one of Intuit's biggest bets and fastest growing businesses. That is done in five ways: (1) shaping the strategy and vision for where we are going and what we want to achieve, (2) driving the rigor behind how we plan, (3) quarterbacking the highest impact work streams that cut across segments and functions, (4) building the operating systems that hold us accountable to what we said we would do, and (5) finding the next big bets before anyone else does.

We are hiring a Principal who can operate as both a senior strategic advisor and a hands-on builder: someone who can identify where the business should go next, shape that point of view with senior leadership, and personally drive the work that turns it into durable growth. This is an individual contributor role reporting directly to the Director of Strategy & Business Operations, Mid-Market, with the scope and visibility of someone operating at the center of the business: serving as a critical partner to our VPs of Product, Marketing, Sales, Finance, and Customer Success & Delivery, and becoming the person senior leaders come to for advice, fast clarity, and an unvarnished read on where things really stand.

This is a role for someone who wants to own outcomes, not just coordinate work. You will structure ambiguous problems, establish priorities, and personally engage in the most complex and high-impact work, whether that means uncovering the next growth vector before anyone else sees it, figuring out where AI can meaningfully change how we serve mid-market businesses, or building the operating system that turns a bold idea into a shipped outcome.

Responsibilities

What You'll Do

• Strategy. Shape where QuickBooks Mid-Market goes next, including our push to give growing businesses an AI-native alternative to traditional ERPs, and translate that point of view into structured analysis, recommendations, and decision options for senior leadership and CEO-level business reviews.
• Execution. Quarterback high-impact growth or improvement work streams that span multiple segments, teams, functions, or the broader company, removing blockers and driving the work from framing to landed outcome.
• Accountability. Build an AI-native operating system, applying AI to how we understand and monitor the business, from sales pipeline and product engagement to customer feedback and execution status, and turn that synthesis into the narratives that power our business reviews, leadership forums, and executive updates, so leadership's attention stays on the handful of decisions that matter most.
• Growth Acceleration. Identify, champion, and operationalize net new high-impact growth initiatives, across areas like Intuit Enterprise Suite, QuickBooks Online Advanced, and our sales-led go-to-market motion, that create material value for mid-market customers, facilitating everything from one-off strategic deep dives to a sequence of high-stakes decisions.

How You'll Show Up

• Cutting through the noise, simplifying the complex and ambiguous into a clear point of view, sequencing decisions so leadership always knows what matters most right now, and keeping teams focused on the few things that actually move the business.
• Advising senior leadership on the choices that matter most, with the judgment to know when to push and when to listen.
• Leading complex, cross-functional initiatives from an ambiguous problem to a shipped outcome, across Product, Marketing, Sales, Finance, and Customer Success & Delivery.
• Personally producing the analysis and recommendations when the work is too sensitive, ambiguous, or strategically important to hand off.

Qualifications

What You'll Bring

• 8 to 12+ years of experience in business strategy, business operations, strategic planning, management consulting, corporate development, or a related field, ideally within a high growth or matrixed environment.
• Experience directly advising senior executives and supporting complex, high-stakes business decisions.
• Proven ability to synthesize large volumes of complex, sometimes messy information into clear insights and recommendations leaders can act on.
• Strong business judgment, with an intuitive grasp of how strategy, operations, financial performance, and execution connect.
• Experience designing or improving executive operating rhythms, planning processes, or performance management systems.
• Ability to cut through ambiguity and complexity into a clear point of view, challenge constructively, and establish structure and sequence where little currently exists.
• Executive level written and verbal communication. You can walk into a room with a VP and leave with a decision.
• Genuine curiosity about mid-market businesses and how Intuit can fuel their next stage of growth. This work only matters if you care who it is for.
• FinTech, SaaS, ERP, or mid-market software experience is a plus, not a requirement.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
Mountain View $197,000 - $266,000