IT Service Desk Lead - Hybrid (4 Onsite Days)
Insight Global
Insight Global is seeking an experienced Help Desk Manager to lead IT Service Desk operations and a team of Analysts and Technicians. The role emphasizes SLAs, KPIs, and end-user support across hardware, software, and accounts, with strong collaboration across IT and business teams. The ideal candidate brings leadership in a fast-paced environment, hands-on incident response, and a passion for customer satisfaction, plus ITIL-informed processes and processes optimization. #J-18808-Ljbffr Insight Global
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the IT Service Desk Lead - Hybrid (4 Onsite Days) in Cleveland, OH vacancy
- ...Solution P Ltd in Ohio is seeking an experienced Scrum Master for a 7-month contract with hybrid work options, onsite 2-3 days per week in Cleveland, OH or Buffalo, NY. You will lead a cross-functional team, drive agile practices, and ensure delivery against sprint goals...SuggestedContract work2 days per week3 days per week
- A leading engineering firm in Cleveland is seeking a Senior Project Manager to join their Water team. The role requires... ..., and team mentorship. This position offers a flexible hybrid remote work schedule after 30 days of employment, along with a competitive salary and...SuggestedRemote workFlexible hours
$104.8k - $192.2k
..., vendors, and remote support teams. The Onsite Field Support Engineer - OT role supports... ...platforms, and approved network/security services. Coordinate with specialized engineering... ...Join us in our team‑led and leader-enabled hybrid model. Our expectation is for most people...SuggestedSummer holidayLocal areaRemote workFlexible hours$81.34k - $141.5k
Scrum Master (Hybrid) About the Role As a Scrum Master you will make... ...within a fast-paced financial services environment. You will be a... ...outcomes. In This Role, You Will: Lead Agile delivery for fraud... ...hybrid position requiring up to 3 days per week in a client or...SuggestedTemporary workWork at office3 days per week$100k - $135k
...topcoat, guiding 3 teams of 30-40 professionals. The role emphasizes strategic direction, mentoring, and OEM support. Hybrid work with 3-4 days onsite per week; compensation $100,000-$135,000 annually plus a 15% target bonus and relocation assistance for qualified candidates...SuggestedRelocation package3 days per week$134k - $265k
...Summary Domain Tech Lead — Infrastructure... ...data, AI, network, and hybrid cloud infrastructure. These... ...moderate-sized engagements (4-8 team members)Deep... ...experience in financial services, healthcare, or other highly... ...with how we work every day. It defines who we are....Local area- A leading IT services company is seeking a mid-senior level US Recruitment Specialist with expertise in webMethods platform administration. This hybrid role involves configuring, monitoring, troubleshooting, and optimizing webMethods components and integrations. The ideal...Contract work
- ...MySource. Note: This is a hybrid role requiring 3 days per week on-site in... ...individual plans. Leads enterprise projects... ...the Company's defined IT project management standards... ...company match up to 4% and an additional... ...~ After 120 days of service, parental leave for eligible...Work experience placementCasual workWork at officeRemote work3 days per week
- Wright Technical Services seeks an On-Site Technical Support Specialist to provide hands‑on and remote assistance for desktop and enterprise... ..., deploy devices, and support plant systems. The role is onsite five days a week with occasional remote assistance to U.S. and Canada...Work at officeRemote work
- Wright Technical Services is seeking an On‑Site Technical Support Specialist to provide hands-on and remote support in a manufacturing... ...uptime. Location includes Euclid, OH or Mentor, OH, with onsite work five days a week and rotating on-call duties. A strong background in...Remote work
- TEKsystems is seeking candidates for an onsite Desktop Support role in... ...support. The team values reliable service and fast issue resolution. Ideal candidates will have IT support experience, a... ...requests clearly in the service desk system. #J-18808-Ljbffr TEKsystemsContract work
- Location Hybrid (2-3 days onsite at either the Cleveland, OH 44113 or Buffalo, NY 14226) Duration 7 months contract (possible temp to hire for the... ...demonstrates solid Key leadership competencies; Organized, leads cross functional team members towards common outcomes and...Contract workTemporary workWork experience placement
- Locations: Cleveland, OH (hybrid 3 days onsite and 2 days' work from home) Type: Full-time - Onsite Experience: 7 to 10 years Role Summary Seeking... ...DoR/DoD and story hygiene. Must-Have Skills 7-10 years IT experience with 5+ years as a Scrum Master, handling 2+...Full timeWork from home
$75k - $85k
...Role Purpose The IT Operations Manager is... ...continuous improvement of service delivery across the... ...that service desk operations, technicians... ...Oversight Oversee day-to-day service... ...consistent client service. 4. Client Experience... ...is expected to: Lead with accountability,...Temporary workOhio Business Machines
Cleveland, OH4 days ago$163.4k - $322.1k
...powerful solutions and managed services that simplify complexity, we... ...you will be responsible for… Leading Microsoft security teams for large... ...manager roles, overseeing onsite and offshore engineers and architects... ...with how we work every day. It defines who we are. Our purpose...Work at officeLocal areaVisa sponsorship$134.5k - $265.1k
...powerful solutions and managed services that simplify complexity, we... ...you will be responsible for: Leading Azure cloud cyber risk engagements... ...reviewsServing as the primary day-to-day client contact,... ...solutions in public, private, or hybrid cloud environments4+ years of...Local areaVisa sponsorship- ...As a Technical Delivery Lead, you own delivery from solution... ...relies on.Design how it gets delivered. Shape... ...underlying Google Cloud services, with a deep... ...and drive execution from day one — delivering proven... ...Kubernetes Engine (GKE), hybrid networking layouts, and...Full timeWork experience placementLive inWork at officeLocal area
- ...network architecture to hybrid connectivity and platform... ...As a Technical Delivery Lead, you own delivery from... ...client relies on.Design how it gets delivered. Shape... ...underlying Google Cloud services, with a deep understanding... ...drive execution from day one — delivering proven...Full timeWork experience placementLive inWork at officeLocal area
$186k - $233k
...experienced technology leader to lead and grow our global engineering... ...This role requires 4+ years of experience leading people... ...authentic selves to work every day. We celebrate our talented Relics... ...office-based, fully remote, or hybrid. Our hiring process In compliance...Work at officeRemote workFlexible hours- ...communities in which we live and serve. Tech Modernization Lead Location: Dallas, TX or Akron, OH (Hybrid) POSITION SUMMARY The Tech Modernization Lead drives... ...delivers secure, scalable, and resilient solutions. It requires strong leadership, technical expertise, and the...Work at officeWorldwide
- ...help clients innovate with leading-edge SAP and Accenture... ...roadmaps - onsite with clients or within AccentureBecome... ...for running the day-to-day of large SAP transformation... ...(SAP support / managed services experience will not be... ...requirement)Minimum 4 end-to-end SAP S/4 implementations...Full timeWork experience placementLive inWork at officeLocal areaShift work
- A leading manufacturing company seeks a technical support specialist to provide comprehensive support for customers and vendors. This hybrid role requires strong communication skills, a Bachelor’s degree or equivalent experience, and at least 2 years in electronics or...
- Technical Support Engineer Hybrid remote - Cleveland, Ohio Previous contractor converted to employee $20 to $32 per hour W2 Benefits... ..., 401k match, college tuition benefit program Hybrid remote 2 days work-from-home approximately Position Technical support for end...Hourly payFor contractorsWork at officeRemote workWork from home
$142.6k - $261.5k
...Consulting Manager at EY, you will lead ServiceNow Transformation teams... ...to deliver development services that meet business requirements... ...Engineering, or a related discipline. 4-6 years of relevant ServiceNow... ...and various leave options. Hybrid work model: most external roles...Flexible hours- ...role at Valsoft Corporation 1 day ago Be among the first 25... ...patching and backup validation. Lead remote or onsite installation planning and support... ...Associate degree in IT or related field, or equivalent... ...an established software and services company focused on supporting...Full timeTemporary workLocal areaRemote workFlexible hours
Valsoft Services
Cleveland, OH3 days ago $142.6k - $297.2k
...Manager you’ll play a leading role in that... ...area of the business. It’s a client visible... ...deliver development services that align with business... ..., so no two days will be the same. That... ...Typically, no less than 4 - 6 years of... ...and leader-enabled hybrid model. Our expectation...Full timeSummer holidayWorldwideFlexible hours$80k - $120k
...IT Project EngineerLyra Technology Group is a private equity... ...in and operates industry leading technology service businesses. Our companies are... ...Cleveland, Ohio. This is a fully onsite role. You will work directly... ...to relocate. Remote or hybrid work arrangements are not available...Full timeWork at officeLocal areaRemote workRelocationLyra Technology Group
Cleveland, OH3 days ago$113k - $165k
...IT Specialist - Security Eaton's Corporate... ...role to be on a hybrid schedule at a US Eaton... ...traditional networking services (routing, switching,... ...management. Lead projects/initiatives... ...knowledge of Layer 4 transport layer protocols... ...activities every day. Learning & Development...Immediate startRemote workRelocation packageFlexible hours- Fox Point Recruitment LLC is looking for an Operations & Delivery Lead to ensure client projects are delivered with high quality and on time. This hybrid position based in Cleveland, OH, demands strong leadership, project management, and client communication skills. The...Flexible hours
$50k - $65k
...Syntec is looking for a IT Support Specialist - Tier... ...-specific IT Managed Service Provider, located in northern... ...remote support, client onsite IT support, and in-the-... ...will you be doing every day? As a Tier 2 IT... ...Installation of ceiling, wall, and desk mounts for computers and...Permanent employmentFull timeCurrently hiringRemote workSyntec, LLC
Cleveland, OH11 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Lead - Hybrid (4 Onsite Days). Be the first to apply!
Related searches
- information technology specialist Cleveland, OH
- vice president information technology Cleveland, OH
- IT training Cleveland, OH
- information technology executive Cleveland, OH
- information technology intern Cleveland, OH
- information technology support Cleveland, OH
- IT account executive Cleveland, OH
- information technology work from home Cleveland, OH
- information technology department Cleveland, OH
- entry level IT Cleveland, OH