Service Administrator

Job Overview Position: Service Administrator (Billing Specialist) Location: Rancho Cucamonga Office, Rancho Cucamonga, CA 91730 Salary: $23.00 – $27.00 per hour Hours: 7:00a.m. – 4:00p.m., Monday–Friday (flexible start time). Based in the Rancho Cucamonga office with occasional work‑from‑home. Classification: Non‑exempt hourly. This position is a territory‑ownership role responsible for building strategic customer relationships, driving profitable rental growth, and supporting complex temporary power deployments across mission‑critical industries. Responsibilities Invoice maintenance, repair, start‑up, and fuel deliveries for contract and non‑contract customers. Ensure all costs are posted and customers are billed correctly. Process invoice credits and rebills. Handle customer invoice disputes and provide information to the appropriate service manager. Help other departments achieve company month‑end goals. Review prior day’s open jobs and complete pending tasks. Answer the main phone line as a backup to reception during breaks and lunches as part of a larger back‑up team. Perform other duties as assigned. Qualifications High school diploma, GED, or equivalent education/experience. Prefer 1 year of previous administrative and invoicing experience in an industry related to field service work. Excellent employee/customer relations and written/verbal communication skills. Ability to read reports, interpret data, and effect change that will positively impact the business. Meticulous attention to detail; ability to detect errors and inconsistencies. Knowledge of legal requirements pertaining to relevant contracts. Excellent critical thinking and decision‑making abilities. Ability to effectively present information and respond to questions from managers, customers, and the public. Ability to prioritize and multi‑task based on current and projected workload. Ability to meet deadlines and make critical decisions in a fast‑paced, dynamic environment. Basic arithmetic skills (addition, subtraction, multiplication, division in various units). Proficient with computers and MS Office (Word, Excel, etc.). Flexible team player. Equal Employment Opportunity This company is an equal employment opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, veteran status, or other status protected by law. #J-18808-Ljbffr Bay City Equipment Industries