Business Operations Specialist

Who You Are The Business Operations Specialist (Project Administration) will be responsible for supporting the Product Plus Group (PPG) in all administration functions and processes needed to execute projects efficiently and effectively. This position focuses on procedures and processes to ensure profit growth and a strong commitment to customer satisfaction. How It’s Done Process incoming customer Purchase Orders / Purchase Order Amendments (PO / POA) Enter PO information into Order Tracking System (OTS) Validate PO content vs. proposal Develop Contract Review packets for all incoming original POs Track all incoming POs, Letters Of Intent (LOI) and Authorizations To Proceed (ATP) Enter product plus budget into CPQ & transfer to EBS Upload POs to EBS Maintain Oracle as-sold margins Support contract review process and order acknowledgements Coordinate project kick-off meetings Create project folder & add kick-off documentation package Update Oracle EBS projects information as required, i.e. add team members, work breakdown structure (WBS) additions, etc. Maintain project tracking sheets (RTS, Q&OL, etc.) for appropriate scheduling and tracking of project units and financials Creation of Change Request Forms (CRF) Prepare monthly invoicing report Prepare revenue forecast Schedule unit shipments and invoicing Collections support Coordinate information for Voice of Customer (VOC) surveys and tracking Support warranty creation and project closeout process Analyze & report on key metrics, i.e. on-time order acknowledgments, customer satisfaction, margin development, etc. What You Need Associate’s degree in Business, technical discipline, or related field; or equivalent relevant experience Minimum one year of relevant experience in project administration or similar role Basic understanding of MRP and inventory control What Would Be Even Better 2+ years of relevant experience in project administration or similar role In-depth knowledge of product plus order management process Knowledge of accounting principles, analysis, and reporting of financial data Benefits Medical, Dental & Vision Insurance 401(k) Retirement Program Life Insurance Short-Term & Long-Term Disability Plans Tuition Reimbursement Wellness Program Flexible Spending Accounts Employee Assistance Program Flexible Benefit Dollars Generous Holiday & Vacation Program Sponsorship will not be provided for this position Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr