Server Assistant - Ramsay's Kitchen (Part-Time)
Four Seasons Hotels Limited
Server Assistant
The Server Assistant is an essential member of the Food & Beverage team, working in the restaurant to support seamless service and an elevated guest experience while playing a key role in upholding service standards, enhancing the flow of operations, and contributing to the overall success of the dining experience. The Server Assistant is responsible for setting and resetting tables, assisting with the delivery of food and beverages, and promptly clearing and cleaning tables throughout service. In addition to maintaining a clean and organized dining environment, the Server Assistant works closely with Servers and other team members to ensure that guest needs are met efficiently and with genuine hospitality. The restaurant embodies all Four Seasons cultural standards while operating under the "Ramsay Standard," with an emphasis on professionalism and excellence expected in any high-level restaurant or hospitality environment. This role reports to the Restaurant General Manager and is overseen by the Director of Food & Beverage.
What you will do:
- Customer Service: Maintaining a welcoming, professional, and positive environment for every guest
- Comprehension: Having a basic knowledge of the food and beverage menu items
- Organization: Providing the set-up and break down of the restaurant tables and/or bar area while maintaining an overall clean environment
- Communication/Teamwork: Working with team members to ensure guests are always taken care of
What you bring:
- Ability to work in a fast-paced environment while maintaining strong attention to detail.
- Excellent customer service skills to ensure guests have the best experience possible.
- Capability to maintain a high level of physical mobility.
- Fluency in reading, writing, and spoken English is required.
- Experience in a similar role with a luxury or upscale restaurant is a plus; 1-2 years preferred.
Schedule & Hours
- This is a part-time position
- The working hours will primarily be mornings and evenings, during the weekdays and weekends.
What we offer:
*Lucrative salary!
*Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!
*Time off plans starting at day of hire!
*An opportunity to be a part of a cohesive team in an inclusive work environment!
*Complimentary and discounted hotel stays around the world!
*Wellbeing and mental health initiatives and focused company!
*Embracement and promotion of diversity in our workplace!
*Complimentary employee meals and beverages!
*Tuition reimbursement!
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