Executive IT Services - Engineer III, Systems Infrastructure

Thermo Fisher Scientific Inc

Executive IT Support Liaison role providing dedicated technical support and systems management to senior leadership. Position involves troubleshooting equipment, maintaining technology infrastructure, and ensuring seamless IT operations aligned with organizational standards.

Responsibilities

Serve as primary IT contact for executive team and leadership
Deploy, support, and troubleshoot workstations, mobile devices, peripherals, and office equipment
Monitor ticketing system and respond to support requests with urgency
Provide technical assistance during executive meetings and events
Advise leadership on technology standards and perform preventative maintenance

Requirements

Bachelor's degree in technical field or equivalent work experience
Proficiency with Windows 11, Office 365, Microsoft Teams, and iOS devices
Experience with ServiceNow ticketing system
Strong customer service orientation and professional communication skills
Self-motivated with ability to work independently and handle multiple priorities
Knowledge of Mac and PC hardware, video conferencing systems

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Vacancy posted 2 days ago

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