Medical Office Representative

Join BayCare as a Medical Office Representative

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Location: Bardmoor Outpt and Surgery

Facility: BayCare Health System, Bardmoor FP - BMG

Shift: Days | 7:30 AM - 4:30 PM, 8:00 AM - 5:00 PM, or 8:30 AM - 5:30 PM

Schedule: Full-Time | Onsite

Status: Non-Exempt

Weekend Work: None

On Call: No

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About BayCare

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties across over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

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Role Overview

As a Medical Office Representative , you will serve as the first point of contact for patients while supporting front-office operations and ensuring a positive, efficient patient experience.

Key responsibilities include:

• Managing front desk operations including check-in and check-out
• Scheduling appointments, procedures, and surgeries
• Collecting payments and supporting revenue cycle processes
• Handling patient inquiries and resolving issues professionally
• Entering patient information and maintaining accurate records
• Utilizing computer systems to manage schedules and workflows
• Supporting communication between patients, providers, and care teams
• Performing clerical and administrative duties as assigned

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Qualifications

Education

Required:

• High School Diploma or equivalent (GED)

Experience

Required:

• Six (6) months of experience in one of the following:
• Healthcare setting
• Customer service

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What We Offer

BayCare provides a competitive total rewards package designed to support your career growth and well-being, including:

• Comprehensive Medical, Dental & Vision Benefits
• Paid Time Off
• Tuition Assistance
• 401(k) Match plus Annual Employer Contribution
• Wellness programs and community perks
• The opportunity to be part of an amazing team and a great place to work

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Take the Next Step

Start your healthcare career with BayCare and make a meaningful impact by delivering exceptional patient experiences within our family practice setting.

Apply today to join BayCare as a Medical Office Representative!

BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.