Manager, Cybersecurity Fusion Center

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution can stand alone, but together they deliver more-to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We're building a culture where each Alkamist can perform to their highest potential, and we're always on the lookout for the best and brightest minds. If you're ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Alkami is hiring a Manager, Cybersecurity Fusion Center who will be championing the data and environment protection needs of Alkami and its clients.

The leader selected for this position will coach and mentor a growing team while remaining hands-on with Cybersecurity Fusion Center processes, tooling, and investigations. In addition to owning the cybersecurity fusion center discipline, you will also be working with other cross functional teams - Security Architecture, Security Engineering, Identity and Access Management, SRE, IT, and Compliance - to advance the cybersecurity agenda of the enterprise.

Alkami believes in empowering its leaders for growth and success and this position will reflect that - you will have representation in the Information Security Steering Committee along with other key forums across the company.

Your technical aptitude, a background in Information Security, strong problem solving skills, and collaboration skills will help drive the program to the next level. This position is hands-on and requires engagement and collaboration with the team. The Cybersecurity Fusion Center Manager will be responsible for the evaluation of individual and team performance driven by metrics and goals throughout the year. Lastly, this person should be a thought leader to drive technical discussions, triage, research, and investigate both active and potential threats to the Alkami ecosystem. Key Responsibilities & Duties:

Cybersecurity Fusion Center Manager will:

• Lead, develop, mentor, and manage the activities of security analysts and individual contributors for the Alkami Cybersecurity Fusion Center team.

• Execute and improve the core functions of the SOC, including threat detection and prevention, analysis, incident response, systems and network security monitoring, investigations, and data leakage prevention.

• Oversee SIEM processes for monitoring, investigative techniques, use case development, monitoring dashboards, and health checks for optimization and assurance of logging all required devices.

• Research, develop, and maintain industry knowledge of new tools, techniques, industry best practices (CIS, CSA, NIST), and process improvements for the detection, analysis, and response to new and emerging security threats.

• Develop and publish security operational metrics and dashboards and provide input to departmental KPI's and performance goals.

• Own and improve key operational measures including MTTD and MTTR, using those metrics to drive performance, process refinement, and team accountability.

• Manage detection engineering priorities including alert tuning, use case development, detection coverage, and false positive reduction across core security platforms.

• Maintain and operationalize threat intelligence feeds to improve detection logic, triage quality, and response effectiveness.

• Participate as required during oversight activities by outside regulators, auditors, clients, and other stakeholders as appropriate.

• Partner with senior members of the Offensive Security team to ensure focus on testing, verifying, and validating existing security controls.

• Manage the vulnerability management program and partner across the organization to drive remediation, accountability, and risk reduction.

• Ensure security analysts investigate and respond to cybersecurity incidents and alerts following established playbooks and documented procedures.

• Drive continuous improvement of security playbooks, alerting logic, false positive reduction, and reporting to improve operational effectiveness.

• Provide recommendations based on emerging threats, threat intelligence, and observed trends to improve Alkami's defensive posture and response readiness.

• Partner with Tier II analysts, Security Engineering, and other internal teams as necessary to diagnose problems, resolve time-critical issues, and improve response capability.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or related field (or equivalent practical experience).

• 8+ years relevant experience in the Information Security field.

• 5+ years of leadership and management experience within Information Security.

• SOC leadership and management experience.

• Experience leading incident response, security monitoring, and operational security programs in a fast-paced environment.

• Cyber Security Certifications one or more: CEH, CISSP, GCIH, GSEC, GCIA, GMON, OSCP, or equivalent.

Desired Skills:

• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, and detection engineering.

• Experience in security device management, SIEM (Splunk), EDR, and related security tools.

• Proficient in Incident Management and Response processes and procedures.

• Experience in threat management and evaluating the emerging threat landscape.

• Proficient in preparation of reports, dashboards, and documentation.

• Excellent communication and leadership skills.

• Ability to handle high pressure situations.

• Thrive and enjoy working in a fast-paced environment, surrounded by brilliant and like-minded people.
The salary range for this position is: $144,000 - $180,000

Cool Things to Know

Not Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.


The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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