Forward Deployed Engineer

Forward Deployed EngineerTitle of Role: Forward Deployed EngineerLocation: San Francisco, onsiteCompany Stage of Funding: Venture-Backed — TelecommunicationsOffice Type: OnsiteSalary: $120K–$180KCompany DescriptionWe're representing a dynamic telecommunications company that is at the forefront of innovation in their industry. This organization is dedicated to enhancing customer experiences through robust engineering solutions and is seeking a talented Forward Deployed Engineer to join their team. You will play a pivotal role in bridging the gap between engineering and customer success, ensuring that clients receive tailored solutions that meet their unique technical challenges.What You Will DoEmbed directly with customers to assess their technical requirements and deliver customized engineering solutions.Design, build, and deploy integrations and custom implementations utilizing Python and JavaScript.Develop and maintain integrations via REST APIs, ensuring reliable and scalable connectivity between systems.Manage codebases and collaborate with internal engineers using Git for version control.Serve as the primary technical contact for customers throughout onboarding, implementation, and ongoing support.Analyze customer feedback to identify patterns and communicate product insights to internal teams.Troubleshoot and resolve complex technical issues in customer environments effectively.Ideal Candidate BackgroundHands-on experience with Python and JavaScript in a professional or project-based environment.Strong understanding of REST API design, integration patterns, and debugging techniques.Proficiency with Git for collaborative development and version control.Excellent communication skills, capable of conveying technical concepts to both technical and non-technical stakeholders.A customer-first mindset with the ability to manage multiple client engagements simultaneously.0–10 years of professional experience in software engineering, solutions engineering, or a related technical role.PreferredExperience leading projects from discovery through to launch and iteration in customer-facing roles.Familiarity with AI, automation, or related technical implementations that enhance customer solutions.Compensation and BenefitsThe position offers a competitive base salary ranging from $120,000 to $180,000 per year, commensurate with experience. This is an onsite role based in San Francisco, CA, providing a collaborative work environment.