Senior Catering and Banquet Captain

Job Description

Job Description

Milwaukee-based Bars & Recreation owns and operates a diverse portfolio of entertainment brands including Amped, AXE MKE, Game Show MKE, Nine Below, NorthSouth Club, Splash Studio, The New Fashioned & Slingshot Bar.

Our guests come to us for memorable, immersive experiences, to celebrate life events, or just spend time with friends, family, and colleagues. They can easily make reservations online or plan custom events with help from our dedicated in-house Sales Team. Each brand maintains its own distinct voice, target audience, and atmosphere, while all operations are centrally managed under the Bars & Rec umbrella.

At Bars & Rec, we prioritize delivering exceptional guest experiences, fostering continuous improvement, and promoting a collaborative, team-driven culture. As a rapidly growing company, we exclusively seek professionals who are energetic, hardworking, positive, and committed to taking care of each other and our guests.

Benefits:

• Medical, dental and vision insurance
• 401k
• Life insurance
• Paid time off
• Senior Catering & Event Captains receive a starting base rate of $13.00 - $14.50/hour based on experience plus share of the bi-weekly Tip Pool. Gross rate range after tips = $24-$30/hr.

Responsibilities:

• Serve as the Banquet Captain for onsite and offsite catered events.
• Lead banquet setup, service, room flips, and event breakdown.
• Supervise Crew Members, Crew Leads, Senior Crew Leads, and other support personnel during events.
• Serve as the primary onsite contact for clients, vendors, and venue representatives throughout event execution.
• Coordinate event timelines with the Sales, Culinary, Operations, and FLT teams to ensure seamless execution of offsite events, catering events, custom events, and other events/activations as needed.
• Ensure food presentation, beverage service, buffet displays, and event spaces meet Bars & Recreation quality standards.
• Monitor guest satisfaction throughout events and proactively resolve service issues.
• Assist with food service, beverage service, bartending, and event execution.
• Ensure all event equipment, supplies, and rental items are accounted for and returned following each event.
• Mentor and develop Crew Members, Crew Leads, and Senior Crew Leads in all aspects of custom event execution, including event setup, service standards, presentation, attention to detail, allergen awareness, and guest experience.
• Collaborate closely with the culinary team to communicate guest allergies, dietary restrictions, and special requests while coordinating buffet setup, chafing equipment, and service logistics to ensure seamless event execution and team readiness.
• Foster and maintain strong professional relationships with clients by providing constructive feedback, ensuring consistent service standards, and collaborating to enhance operational efficiency and the overall guest experience.

Requirements:

• Must be at least 21 years of age.
• Must have at least a High School Diploma or GED.
• Minimum three years of hospitality, banquet, catering, or event operations experience.
• Previous Banquet Captain or catering leadership experience preferred.
• Must successfully pass a background check.
• Must be insurable under the company's commercial automobile insurance policy.
• Valid driver's license with a clean driving record (no suspensions in the last five years).

Plan to attend and meet face-to-face with hiring managers.

Candidates will be considered for this position whether or not you attend the job fair.

Pre-Register online at:
-job-fair-10-2026/

Milwaukee Job Fair
Wednesday, October 28, 2026
10:00AM - 12:30PM
Embassy Suites by Hilton Milwaukee Brookfield

1200 South Moorland Road
Brookfield, WI 53005

All of the companies at our job fairs have open positions they are seeking to fill.

Tips for Success:

• Pre-register—Receive notifications of any updates or changes to the event, and receive information about upcoming events in your area.
• Dress professionally—First impressions go a long way.
• Bring multiple copies of your resume.
• Doors open at 10:00 AM and the Job Fair ends at 12:30 PM
• Bring a friend—All job seekers are welcome.
• Prepare a brief but effective “brag” to let the people you meet get to know you.
• Keep an open mind—Meet with as many of the companies as you can; you may be pleasantly surprised at what you find.

Remember, the best way to be considered for a position is to meet the hiring managers in person. Plan to attend this event!
(Candidates will be considered for this position whether or not you attend the job fair.)

Pre-Register online at:
-job-fair-10-2026/