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Healthcare Appointments Experience Program Lead

Kaiser Permanente

Kaiser Permanente seeks a Program Manager IV to drive appointing system optimization, improving member experience, and streamline scheduling workflows across clinical, contact center, and IT functions. You will work with EPIC Cadence and MyChart to ease patient appointment access via call centers and online tools. Responsibilities include leading multi-workstream programs, managing risks, and ensuring compliance with policies while coordinating with vendors and stakeholders to deliver long-term #J-18808-Ljbffr

Vacancy posted 2 days ago
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