Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:
I've been with State Farm since 2003, bringing years of industry knowledge and experience to my agency. Together, our team has over 30 years of combined insurance experience, allowing us to provide knowledgeable, personalized service to our customers. I'm a proud graduate of Cal State Fullerton, where I earned my bachelor's degree in Communications and Advertising.

Throughout my State Farm career, I've been recognized through Honor Club, Ambassador Travel, and the Target of Excellence Achievement Award. I'm also an active member of Greenville's North Main Community Association and enjoy staying connected to the community we serve.

Our agency offers a 401(k) and opportunities for ongoing training and professional development. We believe in investing in our team members, helping them build their skills, grow their confidence, and develop successful careers in the insurance industry.

We take pride in our experience, commitment to excellence, and the relationships we build with our customers. If you're looking for an opportunity to learn, grow, and be part of a team that values professional development and exceptional service, we'd love to meet you!

ROLE DESCRIPTION:
Michael Oliver - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.