Benefits Consultant

State Role Title: Human Resource Analyst II Hiring Range: Commensurate with experience Pay Band: 5 Agency: Department of Taxation Location: Main Street Center Agency Website: Recruitment Type: General Public - G The Virginia Department of Taxation is seeking a highly skilled and customer-focused Benefits Consultant to serve as the agency’s primary expert in leave programs and related benefits and HR policies. This role combines advanced-level leave administration with comprehensive benefits consulting to deliver seamless, accurate, and employee-centered support across the full spectrum of Commonwealth benefit and leave programs. Key Responsibilities Serve as subject‑matter expert on leave programs, including Virginia Sickness and Disability Program (VSDP), Family and Medical Leave Act (FMLA), Workers’ Compensation, and other state and agency leave policies. Manage complex leave cases from start to finish, ensuring accuracy, policy compliance, and timely communication with employees, supervisors, and HR partners. Coordinate with the Payroll Services Bureau and third‑party administrators such as Alight and MC Innovations to ensure accurate and efficient processing. Maintain detailed, confidential case documentation and ensure data integrity across all HR information systems, including Cardinal and VNAV. Lead or support return‑to‑work initiatives, including accommodations, transitional duty processes, and disability case coordination. Provide personalized consultation on benefit eligibility, enrollment, coverage changes, and retirement benefits related to leave. Interpret and apply laws and policies, ensuring compliance and consistent practices across the agency. Deliver in‑person and virtual presentations, benefits orientations, and training sessions for employees and managers. Analyze trends, identify process improvements, and contribute to HR policy development. Minimum Qualifications Comprehensive knowledge of disability programs, Workers’ Compensation, FMLA, ADA, and state leave administration policies. Knowledge of health, retirement, and FSA plans. Proficiency in Microsoft Excel and Word for creating, maintaining, and analyzing benefit‑and‑leave‑related data. Demonstrated ability to manage confidential information with discretion and integrity. Strong analytical, problem‑solving, and judgment skills. Excellent verbal and written communication skills with the ability to explain complex concepts clearly and professionally. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Additional Considerations Experience with Commonwealth of Virginia HR systems (Cardinal, VNAV) and programs (VSDP). Experience working with the Payroll Services Bureau. Experience processing HR transactions. Experience delivering training or benefits orientations. Benefits Job stability and quality of life. Enjoy your work/life balance with flexible schedule options and up to two days of telework per week. 12 Paid State holidays in addition to vacation, sick, volunteer, and personal leave. Comprehensive and affordable health benefits. Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more. Employment Conditions All candidates must be current with filing their tax returns in compliance with established laws, rules, and regulations. Selected candidates will be required to consent to and successfully pass a background investigation, including fingerprint‑based criminal history, tax compliance, and DMV driving record checks (if applicable). Virginia Tax does not sponsor visas for this position; applicants must have permanent authorization to work in the United States without the need for sponsorship. Selected candidates will be prohibited from performing tax or accounting services for compensation during or outside business hours. Equal Opportunity Employer Statement Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability. Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at View phone number on click.appcast.io. Virginia Tax participates in E‑verify. #J-18808-Ljbffr