Technical Account Manager

Technical Account ManagerFairfield County Managed Service Provider is searching for a Senior Account Manager to help grow their portfolio. You will be responsible for managing the entire sales process from lead generation, qualification, presentation, contract negotiation, and deal closure. Additionally, you should have experience working for Managed Service/Managed Security, Cloud Hosting Providers, or in a technology-specific sales role.Key Responsibilities:Achieve sales objectives primarily through sales to new customers and also through sales of additional services to existing customers.Discover client business needs and propose appropriate product or service.Manage territory, including account planning and opportunity management.Develop and maintain a high level of knowledge about IT products and services.Ensure assigned accounts meet or exceed client satisfaction through up-selling.Properly forecast monthly, quarterly, and annual revenue numbers for the assigned territory.Successfully negotiate contracts.Build and maintain trusting relationships with associates and customers.Identify and pursue new business opportunities through prospecting, networking, and qualifying to generate your own business leads.Proactively engage prospects via warm and cold calls, social media, networking, and referrals.Manage the full sales cycle from lead generation to closing deals.Conduct research on target markets and industries to stay up to date with market trends and opportunities.Work closely with the sales team for support and assistance in closing deals.Attend networking events to build relationships.Additional Desired Skills:Knowledge and strong working relationship with at least one of these strategic partners: Meraki/Cisco, VMware, Microsoft/365/Azure, Fortinet, or Palo Alto Networks or similar partner certification preferred.Education and Required Experience:Bachelor's degree or equivalent experience.5 + years of information technology sales required.2 + years of experience working within the technology infrastructure Value Added Reseller (VAR) space directly, or as a vendor partnering with the channel.Experience with Cloud-based solutions selling.Opening Doors to Incredible Opportunities: For over two decades, Capstone has been working with elite organizations from Fortune 500s to start-ups in some of the most competitive market sectors. Because of our deep connections, we're able to match you with the most relevant and prestigious career opportunities available — whether you're an executive or manager, we'll help you reach your professional goals.Protect Yourself from Job Scams We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information—such as your Social Security number or banking details—outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment. All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.Equal Opportunity Employer: Capstone provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Capstone will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.