Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

This is an in-person position with the opportunity of remote work if you have a minimum of 5 years or more of State Farm service experience.

Are you a go-getter who loves a challenge and thrives in a fast-paced environment? Do you have a passion for helping people, a knack for problem solving and a fierce competitive streak? Then we want YOU to join our team.  At Kari Hargrave State Farm, we're not your typical insurance agency.  We believe in working hard, having fun, and pushing each other to be the best!!

BENEFITS:

• Salary plus commission/bonus (no commission limit) with monthly and annual bonuses
• Paid time off
• Matching 401K 
• Training & development 
• Bonus based on performance
• Wellness resources
• Opportunity for advancement
• Group Life Insurance

ROLE DESCRIPTION:
Kari Hargrave - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 

QUALIFICATIONS:

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Texas Property and Casualty Licenses required
• Must obtain Texas Life/Health License within 60 days
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs