Service Advisor

Join Our TeamMost people don't think much about their vehicle until something goes wrong. That's where we come in.Whether you're helping customers, servicing vehicles, leading a team, or supporting operations behind the scenes, you'll play an important role in getting the job done right. We're looking for dependable people who enjoy solving problems, working together, and taking pride in their work. If that sounds like you, we'd love to talk!Why You'll Love Working HereBenefits Worth Talking About. Not just competitive. Comprehensive.Medical, Dental, Vision InsuranceHealth Savings and Flexible Spending AccountsSupplemental Insurances (Life and Short/Long-Term Disability)Employee Assistance Program401(K) with company matchFlexible Paid Time OffPaid HolidaysDiscounts on Products and ServicesEmployee Referral ProgramPaid Training and Reimbursement for ASE CertificationsCareer Growth Opportunities with a Growing CompanyWhat You'll DoGreet every guest and deliver a world-class service experienceAct as the liaison between customer and technician — translate mechanical into clear recommendationsConfidently sell tires, wheels, repairs, warranties, and servicesPerform visual inspections and document findingsBuild lasting relationships that turn first-time guests into lifelong customersHelp maintain showroom and inventory standardsPartner with the team to keep operations smooth, efficient, and safeWhat We're Looking For1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales backgroundProven ability to sell services and build trustStrong communication and organizational skillsA self-starter with problem-solving ability and team spiritValid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow)Hungry to learn, grow, and leadFlexible availability, including weekends, to serve customers when they need us mostAround here, we believe good work starts with good people.As a part of the Big Brand Tire & Service brand, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.Whether you're in a store, distribution center, or our support center, you're part of a team that helps our neighbors get where they're going every day. We look for people who care, work hard, and take pride in doing things the right way. If that sounds like you, you'll fit right in.Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.