Customer Service Officers

Service AdvisorLocation: 9700 E Arapahoe Rd Greenwood Village, CO 80112Employment Type: Full Time, Tuesday - Saturday SchedulePosition Type: Base pay + CommissionPay Range: $50,000 - $100,000 AnnuallyApplications for this posting are accepted on an ongoing basisService Advisor ResponsibilitiesGreeting customers promptlyObtaining customer and vehicle informationClearly reporting all vehicle symptoms as described by the customerDetermining and recommending needed maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsCommunicate with the techniciansKeep an even and organized flow of service to techniciansEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerifying that the final invoice reconciles with the work performed on the repair orderExplaining all completed work and charges to customersPerform other tasks as assignedJob RequirementsProven record of achieving exceptional Customer SatisfactionExperience as a Service Advisor, customer service classesMinimum 2 years technical experience or on the job trainingAbove average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityBenefitsMedical, Dental and Vision InsuranceLife Insurance401(k) with company matchPaid Time offShort term and long-term disabilityAccident InsuranceCritical Illness InsuranceOvertime available