Construction Collections Specialist

Construction Collections Specialist

LHH Recruitment is partnering with a construction company in North Phoenix who is looking to add a full time collections specialist to their team. This role is fully onsite, Monday-Friday. The hourly rate is between 29/hr-32/hr DOE.

This role is ideal for someone who thrives in a fast-paced environment, has strong commercial collections experience, and is comfortable managing high-volume accounts while working cross-functionally with customers, sales teams, and internal departments.

The ideal candidate will have experience within the construction industry and understand the complexities of lien waivers, reconciliations, and business-to-business collections processes.

Key Responsibilities

• Manage B2B collections efforts for commercial and construction-related accounts
• Review aging reports and prioritize collection activity on outstanding invoices
• Contact customers via phone and email regarding past due balances, payment status, and account discrepancies
• Investigate and resolve billing or payment issues by partnering with AP, sales teams, and internal departments
• Process lien waivers, releases, and preliminary notices as needed
• Reconcile customer accounts and identify reasons for delayed or missing payments
• Maintain accurate account notes, collection activity, and reporting within company systems
• Generate daily and weekly reporting related to collections activity and account status
• Download, organize, and analyze financial data using Excel
• Assist with process improvements and administrative support within the accounting department

Qualifications

• 3+ years of B2B collections experience required
• Construction industry experience strongly preferred
• Experience with lien waivers, reconciliations, and commercial collections processes highly preferred
• Strong Excel skills are required, including:
• XLOOKUPs
• Pivot Tables
• Formulas and data organization
• Experience with Dynamics 365 preferred
• Strong attention to detail and problem-solving abilities
• Ability to communicate professionally and confidently with customers and internal teams
• Comfortable working in a fast-paced, deadline-driven environment
• Highly organized with the ability to manage multiple priorities independently