Office Operations Assistant Primary Care

Your future role at a glance Location: Grafton, WI Facility: Grafton Clinic Department: Primary Care Schedule: Full-time | Day Shift How you'll make an impact in this role Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments. Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications. Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy. Answer telephones, screen calls, take messages, and provide essential clerical support. What minimum qualifications you'll need Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. What additional requirements you'll need 40 hours a week | M- F | 8:30 AM - 5 PM | Flexibility with covering the AM opening shift on rare occasions. Wednesday's shift may include 9 AM - 5:30PM as needed | No weekends or holidays Previous medical receptionist experience including insurance verification, medical terminology, multi-line phone systems, and HIPAA privacy rules and using Epic Certified Medical Administrative Assistant (CMAA) Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates. Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer. #J-18808-Ljbffr