Shift Supervisor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions Work effectively with store management and store crews Supervise the store’s crew through assigning, directing, and following up on all activities Effectively communicate information both to and from store management and crews Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Maintain customer/patient confidentiality Merchandise/Presentation: price merchandise, stock shelves, execute display and inventory of weekly, promotional, and seasonal merchandise, execute the display and maintenance of off‑shelf merchandise, reset departments following POGs Required Qualifications Deductive reasoning ability, analytical skills, and computer skills Advanced communication and supervision skills Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, work overtime as needed, and respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail supervisor Education High School Diploma Or Equivalent Preferred But Not Required. Anticipated Weekly Hours 29 Time Type Part time Pay Range $16.50 - $24.00 Benefits This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. #J-18808-Ljbffr