Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

DTC & Reservations Concierge Luxury Wine Experience

The Wonderful Company

A leading wine company in Napa is seeking a Customer Experience Associate to manage guest communications and enhance the overall customer journey. The ideal candidate should have experience in customer service, proficiency in CRM and reservation software, and a detail-oriented mindset to ensure seamless service delivery. This full-time role requires on-site presence for effective collaboration and customer engagement. #J-18808-Ljbffr

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the DTC & Reservations Concierge Luxury Wine Experience in Napa, CA vacancy
  • $19 - $22 per hour

     ...Customer Experience Associate (DTC & Reservations)|JUSTIN Vineyards & Winery# Customer Experience...  ...DescriptionWonderful Wines, the premium wine...  ...preferably within the wine, luxury retail, or resort industries...  ...trade/media visitation, or concierge services is a plus*... 
    Wine
    Luxury
    Full time
    Work at office
    Local area

    The Wonderful Company

    Napa, CA
    1 day ago
  •  ...in Napa, California is seeking a Guest Experience Specialist to enhance customer interactions...  ...visits as you will primarily manage reservations and communicate with guests by phone, text...  ...communication skills, and a passion for the wine industry. Join our dedicated team to... 
    Wine

    Trefethen Family Vineyards

    Napa, CA
    1 day ago
  •  ...Job Summary: The Concierge is responsible for providing...  ...each guest’s experience with the best possible...  ...guest understands the wine experiences, and any other...  ...for existing and new reservations. The Concierge will greet...  ...dining restaurant or luxury hotel host/hostess or... 
    Wine
    Luxury
    Seasonal work
    Local area
    Flexible hours
    Afternoon shift

    Trinchero Family Estates Trinchero Family Estates

    Napa, CA
    11 days ago
  • $21.15 - $25 per hour

     ...Role The Tasting Room Concierge serves as the first...  ...guests. This role manages reservations, guest flow, and...  ...and elevated tasting experience. By anticipating guest...  ...setting the tone for a luxury hospitality experience...  ...and lifting or carrying wine cases, glassware, or supplies... 
    Wine
    Luxury
    Hourly pay
    Part time
    Seasonal work
    Shift work
    Afternoon shift
    Weekday work

    Treasury Wine Estates Global Treasury Wine Estates Global

    Napa, CA
    5 days ago
  •  ...RESERVATIONS AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two...  ...guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities... 
    Wine
    Luxury
    Hourly pay
    Night shift

    Estate Yountville

    Yountville, CA
    3 days ago
  • $21 - $25 per hour

     ...About us Treasury Wine Estates (TWE) is one of...  ...world's most desirable luxury wine company - known for the experiences we create for our consumers...  ...The priority of the Concierge is to provide a warm and...  ...whether that be taking reservations over the phone or in person... 
    Wine
    Luxury
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Treasury Wine Estates Global Treasury Wine Estates Global

    Napa, CA
    13 days ago
  •  ...guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities...  ...wayfinding, and coordination with Front Office and Concierge. Manage special requests (bike rentals,... 
    Wine
    Luxury
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Boardwalk IG Management LLC

    Napa, CA
    6 days ago
  • $23 per hour

     ...southern section of Napa Valley’s wine-growing region with access to...  ...adventures and immersive experiences.  Embracing its 100-year Napa...  ...ranch to a deeply-rooted luxury destination capturing the casual...  ...departure experiences, managing reservations, responding to guest needs,... 
    Wine
    Luxury
    Casual work
    Local area

    Stanly Ranch

    Napa, CA
    8 days ago
  • $85k - $100k

     ...A leading wine company is looking for an Associate Manager of Hospitality Marketing to drive on-site consumer marketing initiatives. This role requires a strategic thinker with a strong background in hospitality marketing, capable of executing events and creating engaging... 
    Wine
    Luxury
    Full time

    The Wonderful Company

    Napa, CA
    1 day ago
  • $76.35k - $119.4k

     ...the Direct to Consumer (DTC) Sales Manager is...  ...Manager monitors and manages wines inventory through...  ...customers Education and Experience Bachelor’s Degree with...  ...solid understanding of luxury goods clientele. Proficient...  ...agreement, we explicitly reserve the right to pursue and... 
    Wine
    Luxury
    Work at office
    Immediate start
    Flexible hours

    Delicato Family Vineyards

    Napa, CA
    2 days ago
  •  ...Description Job Description SPA CONCIERGE Yountville, CA...  ...themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different...  ...departure. This role manages reservations, guest arrival and departure... 
    Wine
    Luxury
    Work at office
    Shift work
    Night shift
    Weekend work

    Boardwalk IG Management LLC

    Yountville, CA
    18 days ago
  • $26 per hour

     ...southern section of Napa Valley's wine-growing region with access to...  ...adventures and immersive experiences. Embracing its 100-year Napa...  ...working ranch to a deeply-rooted luxury destination capturing the...  ...addressing inquiries, handling reservations, and ensuring a positive... 
    Wine
    Luxury
    Casual work
    Local area
    Night shift

    Auberge Collection

    Napa, CA
    4 days ago
  •  ...interest in joining Dry Farm Wines.  Hiring is the single most...  ...seamless service and ecommerce experience, and inspire more wine...  ...What’s a Custom Experience Concierge? Glad you asked! It’s someone...  ...least 3 years of experience in a luxury hospitality role.  You must... 
    Wine
    Luxury
    Full time
    Work at office
    Relocation
    Monday to Friday
    Flexible hours
    Weekend work

    Dry Farm Wines

    Napa, CA
    more than 2 months ago
  •  ...Our client is a distinguished luxury winery located in Napa, CA. Known...  ...-grown, small-production wines, the company has earned global...  ...leadership. ~ Expertise in DTC, global distribution, and premium brand marketing. ~ Experience leading teams and scaling operations... 
    Wine
    Luxury

    ACCUR Recruiting Services

    Napa, CA
    2 days ago
  • $26 per hour

     ...southern section of Napa Valley’s wine‑growing region with access to...  ...adventures and immersive experiences. Embracing its 100‑year Napa...  ...working ranch to a deeply‑rooted luxury destination that captures the...  ...inquiries, handling reservations, and ensuring a positive experience... 
    Wine
    Luxury
    Casual work
    Local area
    Night shift

    Stanly Ranch, Auberge Collection

    Napa, CA
    5 days ago
  • $30 - $33 per hour

     ...We are seeking an experienced and driven Guest Experience & DTC Sales Manager to lead our guest-facing hospitality operations. This position plays a central role in delivering an exceptional wine country experience while driving direct-to-consumer sales performance across... 
    Wine
    Hourly pay
    Work at office
    Weekday work

    Tasting Room Expo

    Sonoma, CA
    3 days ago
  •  ...Tasting Room Expo in Napa, California is seeking a Reservations Specialist. This critical role involves managing winery experience bookings, providing excellent customer service...  ...in reservation systems, and a passion for wine. Weekend and occasional evening availability... 
    Wine
    Weekend work
    Afternoon shift

    Tasting Room Expo

    Napa, CA
    5 days ago
  •  ...Description Job Description DTC Hospitality &...  ...Yountville is not only a luxurious retreat but has also...  ...Yountville invites you to experience a haven of exclusivity...  ...experiences while supporting wine club and membership...  ...with Guest Services, Concierge, Facilities, and operational... 
    Wine
    Luxury
    Seasonal work
    Flexible hours
    Weekend work

    Boardwalk IG Management LLC

    Yountville, CA
    23 days ago
  •  ...Job Description ASSISTANT MANAGER, GUEST EXPERIENCE MANAGER Yountville, CA Laying in the heart...  ...guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities... 
    Wine
    Luxury
    Work at office
    Shift work
    Night shift

    The Estate Yountville

    Yountville, CA
    more than 2 months ago
  • $21 - $26 per hour

     ...Time - Etude role at Treasury Wine Estates 1 day ago Be among...  ...enjoys fostering a wonderful experience for every guest that visits the...  ...by promoting the winery as a Luxury Winery to on-site visitors as...  ...or below this range. Treasury reserves the right to modify the range... 
    Wine
    Luxury
    Hourly pay
    Part time
    Seasonal work
    Weekend work
    Afternoon shift

    Treasury Wine Estates

    Napa, CA
    4 days ago
  •  ...Job Description Job Description RESERVATIONS AGENT Yountville, CA Laying in the heart of Napa...  ...guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities... 
    Wine
    Luxury
    Night shift

    Boardwalk IG Management LLC

    Yountville, CA
    23 days ago
  • $28 - $32 per hour

     ...seeking a dedicated Estate Ambassador to provide exceptional wine experiences. The role requires conducting tours, tastings, and educating...  ...communication skills, a passion for wine, and previous experience in luxury hospitality or wine education. Competitive compensation... 
    Wine
    Luxury
    Weekend work

    Tasting Room Expo

    Napa, CA
    4 days ago
  • $75k - $85k

     ...A leading luxury winery in Napa is seeking an Assistant Tasting Room Manager to deliver world-class guest experiences. The role involves overseeing daily operations, training staff, and...  ...team leadership skills, and a passion for wine. This full-time position offers a... 
    Wine
    Luxury
    Full time

    The Wonderful Company

    Napa, CA
    1 day ago
  • $18 per hour

     ...enrich people’s lives by offering memorable experiences, giving back to our communities and...  ...ongoing needs of the organization. Management reserves the right to add, modify, change or...  ...experience desired. Basic knowledge of spas, luxury hotel service standards, guest relations... 
    Luxury
    Hourly pay
    Work at office
    Local area
    Immediate start
    Shift work

    Pacific Hospitality Group

    Napa, CA
    2 days ago
  •  ...throughout their travel journey. This role entails responding to inquiries, managing bookings, and ensuring a high-quality customer experience. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. The company... 
    Luxury
    Remote work
    Flexible hours

    Rudybtravel

    Napa, CA
    2 days ago
  •  ...Crimson Wine in Napa, California, seeks a Viticulture Director to manage farming operations across its luxury vineyards. This senior role involves creating strategic plans for vineyard...  ...candidate will have over 15 years of experience in vineyard management, a deep... 
    Wine
    Luxury

    Crimson Wine

    Napa, CA
    1 day ago
  •  ...A luxury vineyard in Napa is seeking an Assistant Tasting Room Manager to lead operations, enhance guest experiences, and mentor staff. Candidates should have extensive experience in the luxury...  ...hospitality sector, particularly in wine service, and possess strong... 
    Wine
    Luxury
    Full time
    Weekend work
    Afternoon shift

    The Wonderful Company

    Napa, CA
    1 day ago
  • $100.3k - $167.2k

     ...producer and marketer of beer, wine, and spirits with operations...  ...Brand Manager in working with the DTC team, partnering with...  ...basis, including Field Marketing, Luxury Events, Public Relations, DTC,...  ...context of brand strategy. Experience managing complex project list,... 
    Wine
    Luxury
    Minimum wage
    Full time
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Constellation Brands

    Napa, CA
    5 days ago
  •  ...Job Description Guest Experience Curator The Estate...  ...blends the warmth of luxury hospitality with the expertise...  ...of a destination concierge, ensuring each guest...  ...feedback. Confirm reservations, transportation, winery...  ...Yountville, Fox Bar, wine tastings, live music,... 
    Wine
    Luxury
    Seasonal work
    Local area
    Flexible hours
    Afternoon shift

    Boardwalk IG Management LLC

    Yountville, CA
    19 days ago
  •  ...Guest Experience Specialist/Front Desk Agent Laying in the...  ...themselves in a redesigned Wine Country experience in a...  ...vino-cultured manner: two luxury hotels with decidedly...  ...guests, making and modifying reservations, hotel operator and concierge duties. Providing... 
    Wine
    Luxury
    Local area
    Night shift
    Afternoon shift

    Hotel Villagio & Vintage House

    Yountville, CA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to DTC & Reservations Concierge Luxury Wine Experience. Be the first to apply!