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Community Association Manager

$70k - $75k

Pilot Property Management, Inc.

Overview Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with regional offices in Aurora and Westminster, Colorado. Since 1982, we have led the way in providing superior customer care for clients in planned‑unit developments, condos, mixed‑use, commercial, new‑project developments, large‑scale onsite communities, and master‑planned community associations. Position Community Association Manager – Westminster, Colorado Summary Manages a portfolio of community associations, provides excellent customer service to homeowners, board members, committee members, vendors, and other stakeholders, and maintains client satisfaction and account retention. Responsibilities Manages all operations for a portfolio of community associations. Partners with association boards of directors and internal departments to introduce and integrate new programs, services, and initiatives. Works extensively with board members, vendors, contractors, and homeowners within the communities. Ensures client satisfaction and account retention. Prepares association newsletters and other communications for owners and residents as required. Provides leadership and consulting on best practices with regard to the management and oversight of the community. Manages and runs monthly, bi‑monthly, quarterly, and annual board meetings. Meets with associations one to two times a week. Manages and assists in special projects. Creates budgets and manages financials. Participates in emergency after‑hours phone program. Complies with company policies and procedures. Practices and adheres to Keystone’s core values, mission, and vision. Performs any additional job duties as required by supervisor. Qualifications Must have a valid driver’s license and maintain a clean MVR. Must have reliable transportation and the ability to drive to and from communities. Strong knowledge of industry trends. Strong computer skills. Exhibits professionalism and calm demeanor. Demonstrates problem‑solving abilities. Ability to multi‑task and effective organizational skills. Strong attention to detail. Ability to maintain a positive attitude. Excellent interpersonal skills. Strong verbal and written communication. Verifiable references. Able to pass a background check. Education and Experience

  1. 4 years of experience in HOA management.
  2. 3 years of experience in customer service.
CMCA certification(s) a plus. Bachelor’s degree preferred. High school diploma or GED required. Work Environment Ability to drive to communities. Ability to sit, stand, and operate business equipment. Typical office environment with low‑level noise exposure. Benefits Competitive salary. Hybrid and flexible working arrangements. Work‑life balance. Opportunities for career growth. Training and mentorship from successful leaders in the HOA industry. Support for continued education. Cell phone stipend. Mileage reimbursement. Medical, dental, and vision insurance. Flexible spending account. Pet savings. Pre‑paid legal. Employer paid basic life/AD&D insurance. Voluntary life and short‑term disability insurance. Free employee assistance program. 401(k) retirement plan with company match. Financial and health/wellness education. Paid time off (PTO). 12 paid holidays (floating holiday/half days/early office closure before certain major holidays). Salary $70,000 – $75,000 annually. EEO & Accessibility Statement Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to View email address on click.appcast.io for assistance. Please include a description of your requested accommodation, your name, and contact information. Keystone will not respond to inquiries that are not related to accessibility of the online application system by individuals with disabilities. Keystone Pacific Property Management, LLC is an equal‑opportunity employer. All applicants will be subject to a background and MVR check. #J-18808-Ljbffr Pilot Property Management, Inc.

Vacancy posted 5 days ago
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